OneTrust Integration Consultant

Job Title: OneTrust Developer Consent & Preference Management

Location: US Remote

Job Type: Contract

Introduction:

We are looking for a skilled OneTrust Developer with a strong focus on Consent & Preference Management to join our team. In this role you will be responsible for the development customization and maintenance of OneTrust solutions related to managing user consent and preferences. You will also be in charge of maintaining and optimizing the data connectors between OneTrust and various email service providers (ESPs) to ensure seamless integration and data flow for compliance and communication purposes.

This is a great opportunity to work at the intersection of privacy data management and communication technologies helping our organization maintain robust privacy practices while enhancing user experience.

Key Responsibilities:

• Consent & Preference Management:
• Develop implement and configure Consent Management and Preference Management solutions within OneTrust to ensure compliance with privacy laws (e.g. GDPR CCPA).
• Work closely with internal teams to gather business requirements and translate them into customized OneTrust workflows for managing user consents and preferences.
• Ensure that user preferences are accurately captured stored and reflected in the system to help the organization comply with regulatory requirements and optimize user experience.
• Design and manage consent banner configurations including customizable templates consent gathering and audit trail management.
• Monitor and enhance the user consent lifecycle ensuring that all user preferences are correctly updated and aligned with applicable regulations.
• Data Connector Management (Email Service Providers):
• Develop and maintain data connectors between OneTrust and email service providers (ESPs) such as Oracle Eloqua Salesforce Marketing Cloud Mailchimp or other ESPs to ensure seamless data synchronization.
• Ensure proper data flow between OneTrust and ESPs enabling the correct segmentation of users based on consent and preferences for email marketing and communications.
• Troubleshoot and resolve issues related to data syncing integration and connectivity between OneTrust and external systems.
• Develop automated processes for updating user preferences consent statuses and email subscription data in connected ESPs in realtime.
• System Integration & Customization:
• Implement custom integrations and automation within OneTrust to ensure accurate and consistent handling of consent data across various platforms and systems.
• Develop and support APIs and webhooks for integrating OneTrust with internal and thirdparty systems especially for data exchange related to consent and preference information.
• Privacy & Compliance:
• Collaborate with the privacy and legal teams to ensure that consent management processes meet all regulatory requirements including GDPR CCPA and other global privacy laws.
• Assist in creating audit trails for consent and preferences to demonstrate compliance during internal and external audits.
• Stay up to date with emerging privacy regulations and best practices ensuring OneTrust configurations are always in line with compliance standards.
• Continuous Improvement & Reporting:
• Monitor and optimize the performance and functionality of the Consent & Preference Management solution and data connectors.
• Create dashboards and reporting tools within OneTrust to provide insights into consent status user preferences and email campaign effectiveness.
• Proactively identify opportunities to enhance the efficiency of consent management processes and improve data accuracy across systems.
• Documentation & Training:
• Create and maintain detailed documentation for system configurations customizations data flow and integration processes.
• Provide training and guidance to internal stakeholders on how to use OneTrusts consent and preference management tools effectively as well as how to interpret data related to consent and preferences.

Qualifications:

• Proven experience as a OneTrust Developer or technical consultant specifically with a focus on Consent & Preference Management.
• Strong experience in managing data integrations and data connectors with email service providers (Salesforce Marketing Cloud Mailchimp etc..
• Strong understanding of privacy regulations (e.g. GDPR CCPA) and how they relate to consent and preference management.
• Experience with APIs webhooks and data integration techniques for syncing consent and preference data across platforms.
• Proficiency in programming languages such as JavaScript SQL or other relevant languages for OneTrust customizations.
• Handson experience working with OneTrust modules particularly the Consent Management and Preference Management solutions.
• Ability to troubleshoot and resolve technical issues related to consent collection data syncing and integrations with ESPs.
• Strong communication skills with the ability to collaborate effectively with technical and nontechnical teams.
• Bachelors degree in Computer Science Information Technology or a related field (or equivalent work experience).

Preferred Skills:

• OneTrust Certifications (e.g. OneTrust Certified Professional.
• Experience with Salesforce Marketing Cloud Mailchimp or other email service providers.
• Familiarity with other privacy frameworks and standards (ISO 27001 NIST).
• Knowledge of cloud platforms (AWS Azure etc. and data security best practices.

Equal Opportunity Employer

In our commitment to promote fair and equitable treatment of all employees and applicants Adastra Corporation provides equal employment opportunities for all individuals regardless of age sex disability race ethnic origin citizenship creed sexual orientation marital status or any other ground as described in the Ontario Human Rights Code. In addition accommodation will be provided during the hiring process. Adastra Corporations implementation and support of employment initiatives encourage diversified labour force participation and equal access to opportunities based on merit and performance

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