Field Service Technician II
Field Service Technician II
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Job Description
Field Service Technician II
Location: Garner NC
Company: Morris and Associates
Employment Type: Full Time
Salary: Competitive Salary Benefits
About us:
Morris & Associates is an employeeowned USbased global provider of custom process cooling solutions. The company began in 1949 with a focus on providing process cooling solutions to the rapidly expanding poultry processing industry. Since then we have expanded to provide process cooling solutions around the world for a variety of industries with Morris equipment currently found in 50 countries and 5 continents.
Innovation and an intense focus on building valuable partnerships with customers are key factors in our success as well as our reputation as a goto source for the most challenging process cooling issues.
Another cornerstone of our success is our unique ability to lead complicated projects from the initial idea through design/engineering and manufacturing to installation as well as onsite service and support. We truly are a onestopshop in process cooling solutions.
Job Description:
Our Service Team supports our customers/partners in a range of environments. Meat Processing Plants Bagged Ice Facilities Seafood Ports and Nuclear Power Plants are just a few of the environments we support. Experienced field service technician work typically requires completion of a formal technical program and 3 years of previous experience or equivalent. Installs services or performs difficult onsite repairs of mechanical electrical or electronic equipment. Provides technical engineering instruction and assistance to lowerlevel field service representatives regarding installation operation repair and maintenance of equipment at customer installations. Responds to requests for emergency or troublesome equipment repairs in addition to installation and service. Works under direction and from definite objectives referring only unusual cases to a supervisor. May operate in the field from home office or be assigned directly to a customer facility to provide constant technical support.
Key Responsibilities:
Clean Driving Record
Experienced with 3 phase motor control systems
Ability to weld stainless steel and aluminum. Pressure vessel certification is a plus
Able to troubleshoot electrical systems
Able to safely replace mechanical and electrical components including motors motor starters switches solenoids pumps refrigeration valves VFDs and compressors
Able to respond to unplanned breakdowns with a sense of urgency
Read and understand blueprints electrical drawings and construction job layouts
Practiced in safe work habits
A team player with obvious enthusiasm initiative and pride in work
Selfstarter dedicated to continuous quality improvement
Ability to work independent of direct supervision
Comfortable working in a frequent travel environment
Skilled in customer communication including the ability to gain the trust of the customer
Proficient in written and verbal communication skills
Computer and smartphone use skills including filing reports from the field
Ability and willingness to travel and support international customers
Possess a valid travel passport or ability to obtain one postemployment
Relocation to North Carolina not necessary Must be able to pass a Drug Screen and Background Check
Physical Requirements:
Sitting. Up to 10 hours per day.
Standing. Up to 10 hours per day.
Walking. Up to 6 hours per day.
Lifting. Up to 50 lbs. 20x per day)
Phone/Keyboard Use. Up to 4 hours per day.
Benefits:
- Health/Dental/Vision Insurance
- Vacation Time
- Sick Time
- Life Insurance
- Long Term Disability
- ESOP (Employee Stock Ownership Plan)
Must be authorized to work in the U.S.
We look forward to welcoming a new member to our team!
Required Experience:
Manager
Employment Type
Full-Time
