Client Name: City of New York
Start Date: July 2025
End Date: July 2026
Contract Length (in weeks): 52
Job Overview
The Business Analyst will work closely with The City of New Yorks stakeholders IT teams and business users to capture analyze and document business requirements for the Food Service Business Analytics (FSBA) system enhancements. This role focuses on improving the quality of IT services supporting decisionmaking through data analysis and ensuring the seamless integration of new solutions. Additionally the BA will ensure that all technical standards and requirements outlined and met.
Key Responsibilities
- Work with The Citys stakeholders to define business requirements and process
improvements.
- Document asis and tobe workflows refining business cases for system enhancements.
- Develop functional requirements and specifications documents.
- Support QA UAT and training documentation for all enhancements.
- Facilitate business process modeling workflow analysis and requirement
validation.
- Support FSBA data reporting KPI measurement and system integration efforts.
- Provide ongoing collaboration with ITSD DIIT teams to align business needs with
technical solutions.
- Ensure compliance with technical standards including:
- Adhering to the specified technology stack (e.g. .NET Core MVC Angular/React Azure DevOps)
- Integrating with The Citys systems using modern data integration technologies (e.g. REST API Service Bus)
- Ensuring WCAG 2.0 AA compliance and multilingual support
- Implementing responsive design compatible with various devices and browsers
- Utilizing SSO ISAM for authentication and RBAC for authorization
- Developing applications with extendable architecture and advanced reporting capabilities
- Configuring applications for minimal code changes and maintaining business rules
- Providing application feedback management screens email notifications and help functionality
- Ensuring CI/CD integration using Azure DevOps
Requirements
Required Qualifications
- 5 years of experience as a Business Analyst in IT or system enhancement projects.
- Strong experience with MS Suite (Visio Project Excel and PowerPoint).
- Ability to analyze and translate complex business needs into actionable technical
requirements.
- Experience in data analytics reporting and process improvement methodologies.
- Strong communication and documentation skills.
- Familiarity with the specified technology stack and integration technologies
Preferred Qualifications
- Experience with government education or public sector IT projects.
- Familiarity with The Citys security compliance policies and technical environment.
- Knowledge of Agile and Waterfall methodologies.
Required Experience:
IC