Account Manager
Account Manager
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Job Description
Kaseya is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseyas bestinbreed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained strong doubledigit growth over the past several years and is backed by Insight Venture Partners www.insightpartners a leading global private equity firm investing in highgrowth technology and software companies that drive transformative change in the industries they serve.
Founded in 2000 Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our awardwinning solutions go to www.Kaseya and for more information on Kaseyas culture please click here: Kaseya Culture.
Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. We have achieved record levels of success being BOLD being GRITTY being ACCOUNTABLE. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers and the betterment of their careers and longterm financial wealth.
Are you a proactive resultsoriented individual looking to accelerate your career in software sales If you thrive in a consultative sales culture with ample advancement opportunities and executive support Kaseya Is the place to be. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers and the betterment of their careers and longterm financial wealth.
As an Account Manager at Kaseya you will:
- Be responsible for proactively engaging with clients to understand their evolving needs and business objectives. This includes learning about their business initiating regular communications to anticipate challenges and providing preemptive solutions to enhance customer experience.
- Partner closely with customers to identify crosssell and upsell opportunities leveraging additional features or services to drive revenue growth.
- You will also identify expansion opportunities within existing accounts and work with customers to align strategies for mutual success.
- Monitor usage metrics and address any potential adoption hurdles proactively adhering to sales checklists processes and timelines to effectively execute crosssell upsell and expansion strategies.
- Be driven by communication relationships and sales. You understand that the quality of your customer relationship has a direct correlation to the achievement of your sales goals.
To excel in this role you will develop an understanding of our products and their integrations allowing you to propose their value to customers effectively. You will proactively educate customers on new features updates and best practices providing personalized sessions to ensure they optimize the full potential of IT Complete. Collaboration with specialists and other teams will be essential to engage customers in product value and drive sales.
Furthermore you will collaborate crossfunctionally to support teams to address customer needs acting as the voice of the customer to influence continuous improvements. You will participate in proactive meetings to align strategies and enhance customer experiences supporting the onboarding process for new clients and driving proactive product adoption through tailored strategies and action plans.
This role offers a stimulating environment where you can continuously learn and grow with opportunities for education and training to enhance your sales skills and product expertise.
Requirements:
- 12 years experience in sales
- Driven passionate about sales and eager to earn significant sales commissions
- Exceptional inside sales experience in a metrics driven fastpaced sales environment
- Has a proven track record of crushing sales goals
- A motivated coachable and competitive gogetter a resilient achiever driven to win and excel
- An energetic team player with exceptional organizational interpersonal and communication skills
- Create weekly monthly and rolling 6 weeks sales forecasts.
- Exposure to CRM applications (Salesforce) to successfully manage leads opportunities and accounts
If you are a resilient achiever driven to win and excel and meet the above qualifications Kaseya would like to speak with you about joining our team to empower our customers efficiency profitability and success through our awardwinning IT Complete platform of products and solutions driving our hypergrowth trajectory.
Join the Kaseya growth rocket ship and see how we are #ChangingLives !
Join the Kaseya growth rocket ship and see how we are #ChangingLives !
Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race religion age ancestry gender sex sexual orientation national origin citizenship status physical or mental disability veteran status marital status or any other characteristic protected by applicable law.
Required Experience:
Manager
Employment Type
Full Time
