Manager Systems and Support 376182
Manager Systems and Support 376182
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Job Description
Requisition ID: 376182
Posting End Date: March 14 2025
City: Winnipeg
Employer: Klinic Community Health
Site: Klinic Community Health
Department / Unit: Administration
Posting Category: NonClinical
Union: Exempt
Anticipated Start Date: As Soon As Possible
FTE:1.0
Anticipated Shift:Days; Evenings; Weekends
Daily Hours Worked:8
Manager Systems & Support
Permanent FullTime 1.0 EFT 40 Hours Per Week
Klinic Community Heath is a prochoice community health center that provides a full range of healthrelated services from medical care to counselling and crisis services to wellness and education services. We have an exciting leadership opportunity for you to join our dynamic team as the Manager Systems & Support. In this position you will play an integral role in helping us realize our vision of engaged and healthy communities.
Rooted in social justice values we believe that everyone deserves quality care support and respect. We recognize that there are diverse needs and experiences for people who are most impacted by discrimination and oppression and are committed to providing safe quality holistic personcentred care. Relationships with our colleagues clients and communities is at the heart of what we do. We value diversity and promote equity inclusion and accessibility and strive to ensure our organization and work reflects and honours the communities we serve. On our path towards Truth and Reconciliation we work towards decolonizing systems and practices with cultural humility.
POSITION SUMMARY
Reporting to the Director of Finance and Operations the Manager Systems & Support is responsible for overseeing the maintenance and operations of technology and scheduling systems records management digital service delivery systems and support statistical data collection and reporting. This position will oversee the implementation of processes systems and policies that assist in our effective and efficient daytoday service delivery and ensure our staff have the appropriate access and supports. The manager will supervise a team of support staff and will oversee the responsibility for training and development of Klinic staff on systems such as EMR iCarol phone systems (e.g. BRIA GENESYS) and scheduling software such as Humanity.
In addition the manager will oversee the daytoday building maintenance and operations including the oversight of staff and contractors.
As a member of the leadership team the Manager Systems & Support is responsible for working collaboratively with peers and promoting positive working relationships with other Klinic programs.
Key Responsibilities include:
- Leading and providing guidance to a team of support staff ensuring effective administration and delivery of program and service priorities.
- Overseas and manages Klinics record keeping systems including responsibility for the electronic medical records (EMR) ACCURO and iCarol
- Oversees and manages building maintenance staff and contractors
- Responsible for development implementation management evaluation and identifying improvement opportunities for operations/program standards and procedures including quality management and accreditation.
- Works with Klinics quality and evaluation staff to create reports and assists in the development of evaluation tools to provide statistics in support of decisionmaking program planning and funding.
- Coordinates projects and programs between all departments internal and external stakeholders.
Education and Experience:
- Certificate in Health Care Administration or postsecondary training in a related field. Preference for certification in project management.
- 5 years experience in healthcare administration in a clinical setting.
- Coursework or training in privacy and related legislation is an asset.
- Working knowledge of ACCURO GENESYS iCarol and HUMANITY is a definite asset and preference
- Proven leadership and supervisory skills.
- Demonstrated ability to work in an interdisciplinary setting to facilitate and maintain a collaborative team environment.
- Strong communication skills both verbal and written. Demonstrated experience and ability writing reports or procedures.
Please note that an equivalent combination of education and experience may be considered. Applicants are required to explain in their cover letter how their education and experience meet the required qualifications.
Please visit Klinics Website to view the full position description.
Careers Klinic Community Health
START DATE: Date of Hire
HOURS OF WORK: Monday to Friday scheduling flexibility may be required including evening night and weekend work limited travel and periodic oncall rotation.
SALARY RANGE: $55182.00 to $74659.00 annually
Required Experience:
Manager
Employment Type
Full-Time
