Remote Call Center Representative
Remote Call Center Representative
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Job Description
About the Opportunity:
Come join one of the fastestgrowing fintech startups in the U.S! At Jerry were on a mission to help car owners save time and money on one of their most expensive and high maintenance assets. Since launching our mobile app in 2019 we have amassed over 4M customers and expanded beyond insurance shopping to refinancing safety and repairs to become the #1 rated AllCar app in the App Store.
We are looking for an Call Center Representative to join our growing team! In this role you will be responsible for helping our existing customers make changes to their current insurance policies from one of Jerrys 55 insurance carrier partners. From processing service changes to answering questions regarding policy details you will support our customers with enthusiasm and care. If you are looking for an opportunity to make a measurable difference in the lives of millions wed love to hear from you!
How you will make an impact:
Respond to inbound calls from existing customers
Process service requests such as adding/removing vehicles and drivers adding lienholder information sending policy documents etc.
Help customers with questions they have regarding existing insurance policies in relation to coverages or policy benefits or make changes to existing policy
Work to retain Jerry policyholders by actively finding solutions for customers who are at risk of cancellation
Compensation and perks:
Hourly wage: $18.00 21.00
We will pay for your P&C license (expected within 60 days after starting)
Medical dental vision insurance 401K match
Ability to work remotely (we provide work equipment)
Ongoing training and mentorship from our leadership team
An outstanding portfolio of insurance carriers and products we work with over 55 carriers to ensure we can offer our customers the best options for them
Schedule:
Monday Tuesday Friday Saturday: 6am 4:30pm ET
While we appreciate your interest and application only applicants under consideration will be contacted.
Jerry is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race religion color national origin sex pregnancy reproductive health decisions or related medical conditions sexual orientation gender identity gender expression age veteran status disability genetic information or other characteristics protected by applicable local state or federal laws.
Jerry is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability please contact us at
About Jerry:
Jerry is Americas first and only AllCar app. We are redefining and radically improving how people manage owning a car one of their most expensive and timeconsuming assets.
Backed by artificial intelligence and machine learning Jerry simplifies and automates owning and maintaining a car while providing personalized services for all car owners needs. We spend every day innovating and improving our AIpowered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety Jerry does it all.
We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers and were just getting started.
Jerry was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing.
Join our team and work with passionate curious and egoless people who love solving realworld problems. Help us build a revolutionary product thats disrupting a massive market.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
