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You will be updated with latest job alerts via emailCoordinates and is responsible for all Emergency Department main desk functions to include but not be limited to managing multiple phone lines faxing documents entering data into the medical record scheduling outpatient appointments processing and posting patient charges ensuring efficiency of process flow for all patients being admitted discharged and transferred to include but not limited to: obtaining EMTALA documents obtaining scanning and ensuring consultation reports are delivered to the ED provider maintaining supplies and dietary supplements answering the switchboard calling for assistance with fire alarms and coordinating transportation of patient to referral hospitals.
Education and Formal Training: High School graduate or equivalent. Completion of approved Nurses Aide I course EMT and/or graduation from an Associate Degree program for Medical Assistants or 5 years on the job training. Current CPR certification. New employees will be expected to attain current certification as defined by hospital policy. Employees who do not attain or maintain their certification as required by policy will not be allowed to work or use PTO and may be subject to further disciplinary action.
Work Experience: 1 year work experience preferably in an Emergency Department. Prior experience preferred but not required.
Knowledge Skills and Abilities Required:Knowledge of medical terminology desirable. Experience with multiline telephone system and computers. Knowledge Skills and Abilities Required: Demonstrates a high level of mental and emotional tolerance and even temperament when dealing with ill people; uses tact sensitivity sound judgment and a professional attitude when relating with patients families and coworkers at all times. Actively functions as a patient advocate. Must have thorough knowledge of business office procedures. Knowledge of grammar spelling and punctuation to type patient information. Skill in operating a computer and photocopy machine. Skill in greeting patients and answering the telephone in a pleasant and helpful manner. Ability to speak clearly and concisely. Ability to read understand and follow oral and written instruction. Ability to sort and file materials correctly by alphabetic or numeric systems. Ability to establish and maintain effective working relationships with patients employees and the public. Must develop knowledge of current hospital emergency policies and procedures fire safety disaster and infection control policies
Required Experience:
IC
Full-Time