Clinical Operations Coordination Leader - Nursing Resource Unit
Clinical Operations Coordination Leader - Nursing Resource Unit
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Job Description
Through its core values of Courage Respect and Excellence CAMH is implementing its Strategic Plan: Connected CAMH to transform lives ignite innovation and discovery revolutionize education and drive social change. CAMH is more than a hospital it is a cause. CAMH is on a mission to change the way society thinks about and responds to mental illness. They aim to eliminate prejudice and discrimination and shape a world where mental illness is central to our healthcare system a world where Mental Health is Health.
To learn more about CAMH please visit their website at: www.camh.
To view our Land Acknowledgment please click here.
The Nursing Resource Unit (NRU) at CAMH is an internal staffing team comprised of Registered Nurses Registered Practical Nurses and Program Assistants who deliver exceptional client care across all inpatient units at CAMH in the event of strategically planned and unplanned staff absences.
The NRU is seeking a fulltime temporary (until March 2026 Clinical Operations Coordination Leader (COCL) who will report to the NRU Manager and support the daytoday operations of the NRU.
Working closely with the NRU Manager the COCL will assist with the recruitment onboarding and orientation of new staff. They will also provide leadership feedback and coaching to staff; support staff compliance with CAMH policies and procedures; and follow up on complaints and incident reports.
In collaboration with the Nurse Educator(s) the COCL will identify and develop educational requirements and transitional supports for staff as well as support the implementation of evidencebased practices and rollout of corporate and quality improvement initiatives.
The COCL will also be responsible for the daytoday supervision of a team of NRU Information Specialists and maintain an effective staffing and scheduling process to ensure that inpatient units and the Emergency Department are appropriately staffed to provide safe optimal patient care. In support of this work they will track NRU metrics and utilization and effectively analyze and interpret the data; generate reports; and monitor operating costs budgets and resources.
This position is located at Queen Street and requires the candidate to work flexible hours which may include weekends and evenings.
The successful candidate will possess a Bachelors degree in nursing psychology social work healthcare administration or a related field. If in a regulated health care discipline the candidate must show proof of registration and be a member in good standing within their respective College. They will have 23 years of relevant experience in a hospital setting; previous supervisory/management experience is required.
Additional requirements include:
- Computer proficiency and knowledge of data analysis
- Proficiency with Microsoft Office applications scheduling systems and SharePoint
- Strong interpersonal communication and problemsolving skills
- Demonstrated knowledge and experience of mental health and addiction systems and an understanding of inpatient and outpatient service delivery across diverse patient populations
- Ability to work effectively within a dynamic interprofessional team are essential to the role
- Familiarity with financial and operational practices is an asset
- Bilingualism (English/French) and/or proficiency in a second language is preferred and would be an asset
Please Note:This fulltime temporary(until March 2026 position is NOT part of any bargaining unit.
Salary Range:Competitive salary and benefits package.
Employment Type
Full Time
