Enterprise Project Manager of Implementation
Enterprise Project Manager of Implementation
Posted on :
15-03-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
15-03-2025
Job Description
JOB SUMMARY:
As an Enterprise Implementation Project Manager you are passionate about our customers solutions and industry. The ideal candidate is highly accountable has proven customerfacing experience has managed an extensive portfolio of projects and thrives in a fastpaced working environment.
KEY RESPONSIBILITIES
- Ensure all aspects of customer implementation and onboarding run smoothly and efficiently.
- Collaboratively develop and build a detailed project plan to monitor and track progress; Set expectations assign duties and delegate responsibilities.
- Coordinate internal resources for flawless of multiple projects
- Track project performance using data and analytics
- Coordinate and communicate frequently with customers on project status and project needs
- Coordinate and attend project meetings. Lead meetings where assigned.
- Direct project correspondence by preparing and reviewing project proposals memos status reports meeting minutes and emails ensuring all necessary materials are current properly filed and stored
- Prepare presentations for customer and internal meetings
- Manage customerreported issues for assigned accounts
- Adhere to budget by monitoring expenses and implementing costsaving measures
- Work with multiple customers across multiple concurrent projects
- Work closely with customers on large complex multiteam customer accounts
- Manage projects endtoend for our Strategic and Enterprise customers including kickoff requirements gathering project planning risk and stakeholder management milestone tracking launch and postgolive support.
- Drive excellent customer experiences with a cohesive strategy area actions handoffs and a collaborative approach
- Responsible for the overall success of project(s) which includes cost schedule and quality.
- Serve as the expert for our Enterprise customers particularly as it relates to migrations customizations
- Serve as the conduit for communication from the client to related parties within the company and to the subcontractors
- Identify potential risks to delivery and implementation. Formulate strategies to mitigate them. Resolve any escalated issues or challenges that arise during the delivery process. Maintain risk registers for all inflight delivery projects
- Work closely with product and other departments to ensure project and customer success for each implementation
- Partner with the product team to drive enhancements by suggesting solutions updates and fixes; partner with the sales team to ensure messaging and handoffs; and partner with operations to ensure ongoing positive customer experience
- Build excellent working relationships with business leaders colleagues and the broader team
- Identify opportunities to enhance the onboarding process and manage internal projects in support of corporate goals related to implementation
- Effectively provide workarounds and find outofthebox solutions where applicable
- Drive postlaunch postmortem for knowledge sharing and learning.
QUALIFICATIONS
- You have expertise in multiregion large pharmacy management and health tech projects. You demonstrate a strong command of project management such as phasing milestone tracking and driving the customer experience towards a successful launch.
- You thrive in a fastpaced environment and have strong time management and prioritization skills.
- You can build playbooks and execute against playbook milestones and project tasks created to improve delivery efficiency and productivity.
- You have 5 years of experience in customerfacing enterpriselevel software implementation technical account management consulting or systems integration roles
- You can successfully deliver multiple complex projects simultaneously with strong attention to detail
- Able to work efficiently and with high accountability individually and in a team.
- Experience with troubleshooting postlaunch monitoring and golive support all with a customercentric mindset.
- You have project management writing communication and problemsolving skills
- You demonstrate a strong understanding of API connections integrations SQL queries and data transformation and are comfortable discussing pharmacy workflow.
- Able to work and communicate effectively with both technical and business stakeholders
- Region / Time zone US time zone
- Experience with both NonSaas/SaaS/experience
BENEFITS
- Refreshments & Dining HQ
- Medical Insurance
- Dental Insurance
- Vision Insurance
- 401k Safeharbor plan match up to 4
- HSA/FSA/Commuter
- Paid STD/Life
- Employee discount program
- Employee assistance program
- Spring Health mental wellbeing program
- Paid Paternity Leave
$90000 $110000 a year
The salary for this position may vary depending on the candidates location due to regional cost of living differences. Final compensation will be determined based on the candidates skills experience and educational background. As such the salary range is subject to adjustment to align with market conditions and company policies.
About PrimeRx
PrimeRx developed by Micro Merchant Systems is the premier pharmacy management software solution for pharmacies of every size. PrimeRx is an awardwinning allencompassing solution that automates core functions streamlines workflows and empowers pharmacies to provide exceptional patient care. With its intuitive adaptable interface pharmacies can customize their experience placing patients at the forefront. PrimeRx is trusted by thousands of pharmacies nationwide and was recently acknowledged for innovation by the American Business Awards. PrimeRx is the catalyst for transforming your pharmacy and enhancing patient care.
Explore its potential at primerx
Our hiring process is in compliance with applicable law. All persons hired are required to verify identity and work eligibility and complete employment eligibility verification.
We do not accept unsolicited headhunter and agency resumes. We will not pay fees to any thirdparty agency or Company that does not have a signed agreement with PrimeRx. PrimeRx is an equalopportunity employer.
We eagerly seek applicants of diverse backgrounds and hire without regard to race color gender identity religion national origin ancestry citizenship physical abilities (or disability) age sexual orientation veteran status or any other characteristic protected by law.
Required Experience:
IC
Employment Type
Contract
Key Skills
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