NORMAL DAYTODAY DUTIES
Customer service representatives will be responsible for answering the phone scheduling service calls addressing warranty issues and receiving parts. We will support the appliance service specialists. They are responsible for the repair of major home appliances in the customers home. Products repaired include the following home appliances: Washers Dryers Stoves Microwaves Refrigerators and other home appliances. This position provides timely and quality repairs of customers appliances while maintaining high levels of customer service. We work Monday through Friday weekends off.
We are looking for great people to join our team.
REQUIRED QUALIFICATIONS
Internet / Computer Skills
18 Years of Age
Technical Aptitude or Strong Desire to Learn
TRAITS DESIRED
SelfMotivated
Critical Thinking
Ability to think through complex tasks
Wellgroomed
Good customer service skills
Good Listening skills
Ability to selfmanage
Wellorganized
Detail Oriented
Confident and Compassionate
Willing to continue education perpetually to meet the everchanging demands of the industry.
Specific Responsibilities:
- Receive incoming calls in a professional and courteous manner
- Perform marketing and sales functions to sell additional work and earn business
- Complete work orders return customer calls and respond to customer complaints
- Perform other duties as needed which may include crosstraining in related positions
Job Requirements:
- Minimum two years admin experience
- Strong written and verbal communication skills
- Detailoriented with strong data entry skills
- Positive Attitude
- Team player who can work independently
Benefits: Benefits packages vary by location
We are actively interviewing for this position Apply today and our hiring manager will follow up!
As an appliance repair technician youll work with anything from dishwashers to microwaves to dryers. In other words youll need to be fairly knowledgeable about large appliances portable appliances mechanical work as well as electrical work.
Youll deal with more than just appliances though as a repair technician youll have to deal with people too.
Appliance repair technicians must also have skills in high mechanical aptitude have impeccable written and verbal communication skills work adeptly with repair tools be okay with lifting heavy machinery and of course be incredibly skilled in troubleshooting problems.
Are you prepared to start your journey toward becoming an appliance technician
If so look through our open positions using the filters above!
This business is independently owned and operated. Your application will go directly to the independent business and all hiring decisions will be made by the management of said business. All inquiries about employment at this location should be made directly to the location and not to the United Appliance Servicers Association.