Associate Business Analyst- Work LocationSalt Lake City
Associate Business Analyst- Work LocationSalt Lake City
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Job Description
If youre passionate about building a better future for individuals communities and our countryand youre committed to working hard to play your part in building that futureconsider WGU as the next step in your career.
Driven by a mission to expand access to higher education through online competencybased degree programs WGU is also committed to being a great place to work for a diverse workforce of studentfocused professionals. The university has pioneered a new way to learn in the 21st century one that has received praise from academic industry government and media leaders. Whatever your role working for WGU gives you a part to play in helping students graduate creating a better tomorrow for themselves and their families.
The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
At WGU it is not typical for an individual to be hired at or near the top of the range for their position and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:
Job Description
Essential Functions and Responsibilities:
- Participates in the development of programs processes and systems that support department program objectives and enhance student success.
- Researches and responds to students faculty and staff comments concerns and questions regarding programs and processes.
- Monitors and manages program systems and processes identifies opportunities for improvement and develops creative solutions to resolve process and data issues and drive continuous improvement.
- Organizes and monitors projects through completion and guides others on the team in collaborative efforts.
- Evaluates information gathered from multiple sources reconciles any inconsistencies identifies and resolves underlying data issues.
- Conducts business process and workflow analyses. Develops business process descriptions use cases and scenarios.
- Collaborates with internal customers and project teams to identify user needs and develops program and process requirements.
- Compiles and delivers accurate data and reports to inform and educate leadership on program and process objectives and to support leadership decisions.
- Performs quality audits on data used in programs processes reports and dashboards and resolves any data issues.
- Facilitate crossfunctional coordination and collaboration within and outside the department.
- Performs other related duties as assigned.
Knowledge Skill and Abilities:
- Understanding WGUs competencybased education model.
- Passionate about driving performance improvements.
- Process orientated with a capability to take the operations to a continuous improvement journey
- Strong organizational skills with a high attention to detail.
- Ability to build consensus and motivate others.
- Ability to manage and report data on several projects/initiatives at once.
- Excellent oral and written communication skills.
- Superior interpersonal and communication skills with the ability to interface with all levels within the organization and with external vendors
- Solid technical and problemsolving skills.
- Understands projects and initiatives within the department
- Creative mindset for recommending new initiatives.
- Ability to create and track data related to project impact.
- Ability to plan and meet schedules.
- Work equally well in selfmanaged and teambased projects.
- Creative goodnatured and passionate about data and its support/guidance for the WGU mission.
- Proficient in Microsoft Office 2016 or Office 365.
- Ability to learn new applications and/or platforms as needed.
Job Qualifications:
Minimum Qualifications:
- Salt Lake City Resident
- Bachelors degree in a related field of study or equivalent work experience
- 1 year of related experience
- Some positions may require the ability to obtain (within 30 days) the certification needed to employ the Lean Six Sigma Greenbelt methodologies and tools to accomplish business objectives.
Preferred Qualifications:
- Masters degree preferred and appropriate experience.
- Six Sigma Green Belt Certification
Physical Requirements:
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift 15 pounds at times.
Position & Application Details
FullTime Regular Positions (classified as regular and working 40 standard weekly hours): This is a fulltime regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical dental vision telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual flexible paid sick time with no need for accrual 11 paid holidays and other paid leaves including up to 12 weeks of parental leave.How to Apply: If interested an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday.
Additional Information
Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. Its not allinclusive.
Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at
Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.
Required Experience:
IC
Employment Type
Full-Time
