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About Writer
Writer is the fullstack generative AI platform delivering transformative ROI for the worlds leading enterprises. Named one of the top 50 companies in AI by Forbes and one of the best places to work by Inc. Magazine Writer empowers hundreds of customers like Accenture Intuit LOreal Mars Salesforce and Vanguard to transform the way they work.
Writers fully integrated solution makes it easy to deploy secure and reliable AI applications and agents that solve missioncritical business challenges. Our suite of development tools is powered by Palmyra Writers stateoftheart family of LLMs alongside our industryleading graphbased RAG and customizable AI guardrails.
Founded in 2020 with office hubs in San Francisco New York City Austin Chicago and London our team of over 250 employees thinks big and moves fast and were looking for smart hardworking builders and scalers to join us on our journey to create a better future of work.
About this role
We are looking for a foundational member of the Cloud Infrastructure team at Writer. This role will involve contributing to the development and implementation of our Site Reliability Engineering (SRE) program. The ideal candidate will ensure the reliability scalability performance and security of Writers critical systems taking a proactive approach to guarantee that our highROI products reach our customers seamlessly.
Your responsibilities:
Lead the design implementation and maintenance of Writer Inc.s cloud infrastructure to ensure high availability and performance
Design and implement scalable cloud automation to support seamless deployment for our largest enterprise customers
Automate infrastructure provisioning and management using Terraform & Python
Collaborate with development teams to optimize cloud resources and enhance system reliability
Develop and maintain monitoring and alerting systems to proactively identify and resolve issues affecting the reliability of our writing solutions
Conduct postmortem analyses of system failures to identify root causes and implement preventive measures
Optimize and scale our cloud infrastructure to support growing user demand and ensure cost efficiency
Ensure the security and compliance of our systems adhering to industry standards and regulations
Provide mentorship and technical guidance to junior engineers fostering a culture of reliability and continuous improvement
Stay current with emerging technologies and industry trends to continuously improve our site reliability practices
Is this you
Proven expertise in Site Reliability Engineering with a minimum of 7 years of handson experience
Deep understanding of system architecture and infrastructure design to ensure high availability and performance
Bachelors degree in Computer Science Engineering or a related technical field
Strong proficiency in programming languages such as Python Java Go for automation and monitoring
Experience with cloud platforms like AWS Azure or GCP and their respective services for scalable and resilient systems
Expertise in containerization technologies (e.g. Docker Kubernetes) and orchestration tools
Knowledge of monitoring and logging tools (e.g. Prometheus Grafana ELK Stack) to maintain system health and performance
Ability to lead and mentor junior engineers in best practices for reliability and system optimization
Excellent communication skills to collaborate effectively with crossfunctional teams and stakeholders
Proactive approach to identifying and mitigating potential system failures and performance bottlenecks
Preferred Skills & Experience:
Software engineering expertise
Terraform
Python
Kubernetes
Scala
AWS/GCP
Curious to learn more about who we are and how we operate Visit us here
Benefits & perks (US Fulltime employees)
Generous PTO plus company holidays
Medical dental and vision coverage for you and your family
Paid parental leave for all parents 12 weeks)
Fertility and family planning support
Earlydetection cancer testing through Galleri
Flexible spending account and dependent FSA options
Health savings account for eligible plans with company contribution
Annual worklife stipends for:
Home office setup cell phone internet
Wellness stipend for gym massage/chiropractor personal training etc.
Learning and development stipend
Companywide offsites and team offsites
Competitive compensation company stock options and 401k
Writer is an equalopportunity employer and is committed to diversity. We dont make hiring or employment decisions based on race color religion creed gender national origin age disability veteran status marital status pregnancy sex gender expression or identity sexual orientation citizenship or any other basis protected by applicable local state or federal law. Under the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
By submitting your application on the application page you acknowledge and agree to Writers Global Candidate Privacy Notice.
Full-Time