Leasing Marketing Team Leader New Development

POSITION: Leasing & Marketing Team Leader New Development (Fulltime NonExempt)

COMPENSATION: Hourly Rate plus Benefits and Bonus eligibility

SUMMARY

As the New Development Leasing & Marketing Team Leader you are responsible for assisting the New Development Community Manager in maintaining all aspects of property operations but with a concentration on the leasing marketing branding future resident relations and functions of the temporary leasing office and the community. The New Development Leasing & Marketing Team Leader strives for 100 occupancy through preleasing of future availability.

RESPONSIBILITIES (Including but not limited to)

Utilize Company leasing expectations and procedures to warmly greet prospective clients qualify determine needs and preferences professionally present the temporary leasing office and leasing visuals/materials utilize feature/benefit selling close the sale and followup using Cardinals Sales Platform (Cardinal Way of Leasing).

Earn and maintain a Cardinal Way of Leasing certification by utilizing the CWoL resources available to all team members and passing both in house and thirdparty shops in congruence with the Cardinal Training Department scoring standards.

Assist the Community Manager in training all Full Time and Part Time Leasing Team Members in all job duty expectations including but not limited to; customer service phone etiquette leasing workflows resident interactions marketing and CWoL.

Answer incoming phone calls professionally and handle accordingly whether the caller is a prospective client a client an internal Company team member or a vendor.

Complete all lease applications and participate in the verification of applications. Notify prospective clients of results.

Maintain and perform upkeep of the temporary office and tour route to ensure curb side appeal.

Implement new development grand opening events and open houses.

Plan and execute a Monthly Marketing Plan (MMP) which may consist of future residential events housing fairs open houses orientations university and local marketing events promotional items incentives outreach social media and digital marketing.

Create partnerships with local businesses and national vendors and heavy outreach marketing efforts to create brand awareness

Run the communitys social media accounts. Create captivating content that resonates with audiences design campaigns that drive engagement on multiple channels and use analytics to inform decisions

Maintain and improve your communitys online reputation through reviews & internal satisfaction survey tools.

Be an expert on current market conditions and trends by reporting on the market weekly and shopping competition. ability to pivot and change marketing strategy to remain competitive and capture revenue growth opportunities

Participate in Cardinal U training as required.

QUALIFICATIONS

12 years of customer service and sales experience.

Strong social media skills. Have a strong understanding of current digital marketing trends and a

thorough knowledge of social media marketing strategy

Strong communication skills.

Highenergy and enjoys a fastpaced environment.

Enjoy and take pride in providing excellent service.

Excellent customer service skills warm friendly and helpful in person and on the phone.

Basic computer skills: typing and writing ability for correspondence memos etc.

High School Diploma or equivalent.

Available to work evenings and weekends.

Ability to embody the Cardinal Culture and Cardinal Core Values every day.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Incumbents work both inside and outside of apartment buildings and in all areas of the property including amenities and have frequent exposure to outside elements where temperature weather odors and/or landscape may be unpleasant and/or hazardous.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the Team Member is regularly required to use hands to finger type handle or feel and talk or hear. The Team Member regularly required to stand; walk; reach with hands and arms and climb stoop or squat. Incumbents must be able to physically access all exterior and interior parts of the property and amenities and must be able to work inside and outside in all weather conditions including but not limited to rain snow heat hail wind and sleet. The Team Member must be able to push pull lift carry or maneuver weights of up to twenty 20 pounds. Specific vision abilities required by this job include close vision distance vision color vision peripheral vision depth perception and ability to adjust focus. Rare or regular travel may be required to assist properties as needed attend training classes or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.

The above job description is not intended to be an allinclusive list of duties and standards of the position. Incumbents will follow any other instructions and perform any other related duties as assigned by their Team Leader.