Customer Experience Intern Summer 2025
Customer Experience Intern Summer 2025
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
At Southern Tide our mission is to share our love for the coastal lifestyle through premium products experiences and service.
We offer competitive benefits packages which may include generous vacation policy health and wellness coverage 401k with company match discounted stock purchasing options for education reimbursement and amazing product discounts!
This is an onsite position based out of our corporate office in Greenville SC.The Customer Experience Intern is the voice of Southern Tide answering all inbound calls and making a great first impression. S/He will provide excellent customer service representing our brand our culture and our commitment to our customer while also gaining exposure to inside sales through customer interactions and support.
Crew Position:
- Answers inbound calls addressing all web and store requests product questions order changes shipment tracking etc.
- Responds to customer emails and chats in a timely and accurate manner.
- Strives to solve customer problems in the most efficient and customer centric approach.
- Stays knowledgeable of key features attributes and benefits of all items to provide answers to customer questions.
- Stays knowledgeable of garment measurements to answer size/fit questions and make appropriate recommendations.
- Makes recommendations for new/coordinating items as opportunity arises to upsell and crosssell.
- Partner with the Inside Sales team by providing supporting to drive sales opportunities.
What all hands on deck looks like...
- Enjoy roles that operate in a fastpaced environment
- Strong communicator both oral and written
- Quick to problem solve while staying organized
- Customer focused
Know the ropes...
- This is an onsite paid internship with approximate dates of May 2025 August 2025.
- Candidate will ideally work full time hours but hours are flexible.
- Must be currently enrolled in sales business or similar degree.
- Proficient in Microsoft office suite: PowerPoint Excel and Word.
This Company is an equal opportunity employer and does not discriminate against qualified applicants based on based on race color sex gender gender identity gender expression religious creed sexual orientation pregnancy national origin ancestry age military and veteran status marital status physical or mental disability protected medical condition genetic information reproductive health decisionmaking lawful offduty use of or any other characteristic protected by law. If you need an accommodation to complete an online application please contact the location you are applying to or contact us at or.
U.S. EEOC:Know Your Rights
Southern Tide participates in EVerify. Details in English and Spanish. Right to Work Statement in English and Spanish.
Please click hereto review our Applicant Privacy Policy.
Required Experience:
Intern
Employment Type
Full-Time
