Leadership Program Case Manager
Leadership Program Case Manager
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Job Description
Job Details
Leadership Program Case Manager
Position Title: Leadership Training Program Case Manager
Reports To: Leadership Program Manager
Community: Alameda County
Office Location: Oakland CA (up to 50 hybrid role of inperson and remote)
Compensation: $24.65/hour (approx. $51272/year) generous benefits package
Program Summary
The FLY Leadership Training Program is a tenmonth program for youth who are interested and motivated to become changemakers in their communities. Youth are identified based on their needs for support particularly around education legal advocacy social support and safety. Program components include the wilderness retreat fun events and service learning and leadership coaching. For more info visit https://flyprogram/ourprograms/leadership/.
Leadership Training Program Case Manager Position Summary
Each year the Leadership Training Program Case Manager assumes the responsibility for developing a group of approximately 13 youth from a Leadership Cohort of 26. To support youth to step into their leadership the Case Manager is also responsible for connecting them to resources in the community and attending family probation school and other external program meetings. Case managers work with youth 1:1 and in small groups to set goals around leadership education and building skills including selfawareness social awareness critical thinking and selfadvocacy. The Case Manager is also expected to support the coordination and of fun events and service learning projects all while engaging in community meetings and events that serve FLYs youth.
Position Responsibilities
Youth and Community Engagement (Recruitment)
- Work with the Leadership team and FLYs Law team to identify youth who could benefit from the Leadership program
- Support the Leadership team in partnering with FLYs Law Program to pitch and recruit the program to youth
- Follow up on relationships and partnerships established in the county to recruit youth
- Represent the Leadership Program at community resource fairs
- Engage and support current peer leaders and peer mentors in the youth recruitment process
Provide Ongoing Case/Crisis Management for 13 youth (Development Phase)
- Build relationships with each youth on your caseload and meet 1:1 monthly utilizing a healinginformed and strengthsbased approach to develop SMART goals that will identify needs and action steps in program focus areas such as education
- Utilize a collaborative approach to problemsolving to respond to youth crisis to confront the challenges youth face in transforming their lives
- Support and Advocate for youth during court hearings probation meetings school meetings etc.
- Locate resources in the community and connect youth to resources to address needs identified through the assessments and the development plan
- Maintain thorough case management paperwork including but not limited to the following: assessments case management notes client contracts and development plans.
- Maintain relationships and communication with supervisor and stakeholders including youth family FLYs Career Pathways Navigator school probation and other community and system partners.
Plan and Facilitate Activities for Leadership Program Cohort of 26 (Leadership Phase)
- Continue 1:1 support with youth on caseload utilizing motivational interviewing to coach youth as they work to hone in on their interests build on their strengths and develop their leadership skills
- In collaboration with the Leadership Team plan prosocial activities including fun events teambuilding exercises and community service projects for the Leadership cohort
- Partner with youth to create and facilitate agenda for activities with a focus on developing socialemotional and leadership skills
- Maintain communication with youth family community and system partners to ensure youth have the accessibility permission and support needed to participate in activities; ensure key partners are updated on youths progress
- Engage youth in program opportunities to deepen historical and cultural understanding of their experiences and community issues
Engage In Community Meetings/Events (Civic Engagement Phase)
- Attend and actively participate in regular community meetings MultiService Team (MST) aligning with program and youth needs and opportunities
- Support youth in participating in community spaces that allow them to elevate their voice engage in advocacy and take action on issues impacting youth and the community
- Engage peer mentors FLY leaders and other community partners to facilitate activities to engage youth in social education and awareness
- Work with the Leadership team to plan and facilitate service learning projects to support the Leadership cohort in building a collective identity of young people as change agents
Compensation & Benefits
This position is a fulltime nonexempt role at a rate of $24.65/hour with differential pay options based on an advanced degree and when applicable to the role speaking another language. Our Total Rewards Package also includes the following:
- Use a FLYprovided stipend towards various healthcare insurance options dental vision retirement life insurance policy FSA (flexible spending account) dependent care and more!
- 10 PTO Days
- 12 Holiday Days
- FLY provides 34 additional rejuvenation days off twice per year in July and December
- Annual Wellness Funds
- Annual Professional Development Funds
- Acupuncture and Chiropractic Care
- Employee Assistance Program (paid for by FLY)
- Annual Staff Retreat Holiday Party End of Year Celebration Team Off Sites and other FLY Events.
- Customize your Work Schedule (dependent on supervisor approval based on positional and departmental needs)
- Hybrid of InOffice and Remote Work (frequency of required inperson work is dependent upon the role)
- 8 Hours of Civic Engagement
- Mileage Reimbursement.
At FLY we have adopted a nonegotiation policy. This policy reflects our commitment to equity and ensuring that the offers we make to our candidates reflect competitive and appropriate compensation given the market and the role.
Our Commitment to Diversity Equity And Inclusion
At FLY we embrace a diversity of identities beliefs thoughts and experiences. We commit to creating an organizational culture of equity and inclusion to better serve our youth and communities. FLY is an Equal Opportunity Employer. We strive for an inclusive culture and a staff team that reflects diversity. Applicants for all job openings will be considered without regard to age race color religion sex/gender national origin sexual orientation disability veteran status or any other consideration made unlawful under any federal state or local laws. We strongly encourage women; people of color people who identify as part of the lesbian gay bisexual transgender and queer communities; people with experience in the juvenile justice or criminal justice systems; and people with disabilities to apply. Fresh Lifelines for Youth is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or accommodation due to a disability please contact us ator
COVID19 Vaccination
At FLY we are committed to the safety of our employees clients and all others who enter our workplace. As such FLY would like to make clear that the COVID19 vaccination is a condition of employment. However FLY does allow staff to apply for exemptions based on medical history or sincerely held religious beliefs or practices. This must be approved through FLYs compliance department. If you have any questions or would like to learn more please contact us ator email
What to expect
- Application with 810 questions and an applicant screening question.
- No Cover Letter Required
- 23 Interviews (for many roles at least 1 would be in person)
- Meet w/FLY youth
- Work Product (Done in advance of the Final Round Interview)
Qualifications
Position Requirements
The ideal candidate will have a deep commitment to equity and social racial and economic justice. They will have strong relationshipbuilding skills excellent notetaking ability and a track record of being highly organized. The candidate will believe in FLYs vision and mission and will resonate with FLYs values: accountable dedicated respectful equitable and just loving innovative hopeful and youthcentered.
Core Competencies: Skills and behaviors that FLY expects and develops all staff to exhibit across all positions at various levels of proficiency (early stage intermediate and advanced)
- Cultural Responsivity: Demonstrates an openness and commitment to equity justice and belonging. This includes being aware of ones own bias and privilege building an understanding of systems of oppression and valuing diverse perspectives; you take actions to learn and contribute to an environment that creates powersharing access and opportunity within our community.
- High Quality: The ability to own your work be accountable and take initiative to produce highquality results. This includes setting and achieving standards that demonstrate a high level of care and commitment to our mission our population our colleagues and our partners.
- Collaboration: The ability to work effectively within a team and intentionally across teams to contribute to FLYs mission and agency goals. When working with others you exercise your strengths and build on the strengths of others.
- Communication: The ability to convey information effectively with consideration of the situation and audience. This includes communicating clearly with people of different backgrounds and cultures in which you demonstrate selfawareness empathy and active listening.
- Problem Solving: Applies critical thinking to problem solving that considers multiple perspectives and actively identifies creative solutions to address individual and systemic challenges.
- Adaptability: The ability to adapt and respond to change effectively. This includes engaging in continuous learning maintaining a solutions orientation and proactively seeking opportunities to be supportive of change that best serves our mission.
Note on Qualifications: In FLYs quest for an equitable hiring process candidates are encouraged to apply even if they feel they only meet 75 of the position requirements.
Required Experience:
Manager
Employment Type
Full-Time
