Housekeeping Manager
Housekeeping Manager
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Salary Not Disclosed
1 Vacancy
Job Description
When a guest walks into a pristine lobby or enters their room for the first time with everything exactly placed just right it is the beginning of every detail adding up to an experience our guests feel great about because they know theyre in good hands while staying with us. As a Housekeeping Manager your contribution ensures each guest an enjoyable and comfortable stay which in turn creates a customer for life.
Benefits Offered:
- Employee Referral Program $
- Bonus Program $
- Merit Increase $
- Paid Vacation
- Flex Days
- 401k with Employer Contribution
- Medical Dental Vision
- Life Insurance
- Longterm/Shortterm Disability
- Accident Insurance
- Critical Insurance
Our Housekeeping Manager makes a difference by:
- A warm peopleoriented demeanor
- A teamfirst attitude
- A gift for paying attention to the smallest details
As Housekeeping Manager you will:
- Maintain a friendly cheerful and courteous demeanor at all times
- Oversee day to day activities of housekeeping and laundry team
- Ensure clean guest rooms and public areas
- Obtain list of rooms to be cleaned and prospective checkouts to prepare work assignments
- Inspect guest rooms public areas pool etc. after being cleaned by Housekeeping to ensure quality standards
- Effectively coordinate the efforts of Housekeeping with the Front Office Laundry and Maintenance departments
- Document and resolve issues with discrepant rooms with Front Desk
- Prepare distribute and communicate changes in assignment sheets/work boards
- Hire train schedule evaluate motivate and coach employees
- Observe service behaviors of employees and provide feedback to individuals; continuously strive to improve service performance
- Listen and respond appropriately to concerns of other employees
- Handle guest problems and complaints seeking assistance as necessary
- Sets positive example for guest relations
- Manage linen inventory and guest supplies and order as needed
- Work effectively with Maintenance Department on guest room maintenance needs
- Ensure all employees have proper supplies equipment and uniforms
- Assist in all lost and found procedures
- Follow company safety and security procedures report maintenance issues safety hazards and accidents
- Comply will all company and brand standard
To be a successful Housekeeping Manager you need:
- A professional demeanor clear communication skills and the ability to support interdepartmental teams to reach the common goal.
- Support all coworkers and treat them with dignity and respect.
Minimum Requirements:
The Housekeeping Manager role requires continuous movement regularly bending lifting pushing pulling carrying and moving up to 55 pounds without assistance and in excess of 55 pounds with assistance. You must also be able to stand and walk for an entire shift and perform repetitive motions. Read and visually verify information in a variety of formats (i.e. small print). Grasp turn and manipulate objects of varying size and weight requiring fine motor skills and handeye coordination. Clean uniform and professional appearance. Perform other reasonable job duties as requested by Managers.
MHG Hotels LLC seeks to attract and retain a high performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability veteran status or any other basis protected under federal state or local laws.
If you are an individual with a disability and need assistance completing the online application please callextension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively an email may be sent to Applicant Accommodation should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request an accommodation to apply for a job.
Required Experience:
Manager
Employment Type
Full-Time
