Product Experience Specialist Tampa Florida
Product Experience Specialist Tampa Florida
Posted on :
15-03-2025
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1 Vacancy
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Job Description
AboutDraganfly:
Draganfly Inc. (the Company) has been a recognized technology leader within the commercial UAV space for over two decades. We helped establish the commercial market & adoption of multirotor helicopters for public safety agriculture aerial imaging & more. As a leader who helped shape the industry Draganflys focus is on the sale of drone products and services contract engineering & custom integration product development and health monitoring products and services.
UAS Programs:
UAS Programs focus is to operate enable and drive innovation for Draganflys UAS to meet industry demands and standards. UAS Programs core responsibilities are to enable the use of Draganfly systems in the target industries. Utilizing the teams experience and engagement with the enduser UAS Programs is also the primary funnel of industry feedback and insights to drive innovation.
About the Role:
The Product Experience Specialist plays a pivotal role in bridging the gap between our Draganfly development team and our diverse clientele in the military law enforcement and enterprise markets. This dynamic position involves conducting and designing comprehensive training programs captivating demonstrations and spearheading special projects. The specialist is tasked with not only showcasing the innovative features of our drones but also ensuring that clients are fully equipped to leverage the technology to its fullest potential. The Product Experience Specialist will passively and purposefully take insights and feedback from every interaction with target markets and utilize this knowledge to help in defining the maturity of current UAS platforms and development of new ones. The position is fulltime in Tampa Florida.
Salary Range: $70000 $85000 USD
Your Responsibilities:
1.Training
- Lead and assist in the creation and design of Training Programs from end to end to fit the suite of Draganfly products in the appropriate market(s)
- Executing Training Programs to the needs of enduser(s)
- Adapt Training Programs based on feedback from recipients as appropriate
2.Demonstrations
- Lead and assist in the creation of demo plans to ensure successful engagement of the target market(s)
- Execute demos with Draganfly suite of equipment for key stakeholders related to target market(s)
3.Product Experience
- Compile product reports based on state of the market feedback from designated endusers and personal experience of equipment
- Provide insight in ongoing development projects as requested by engineering and production teams
4.System Testing
- Test new and existing platforms validating and exploring key metrics
- Provide feedback to engineering teams based on test findings
- Validate partners and other 3rd party integrations to ensure the standard of quality that Draganfly sets for its users
5.Market SME
- Continue to build knowledge base of the UAS market and Draganfly products to support day to day responsibilities and provide support to other ends of the business (sales business development and marketing)
- Assist and lead on special projects as assigned relevant to your experience
6.Industry Engagement
- Assist in marketing tradeshows and partnerships based on skill set and experience as needed
7.Other Responsibilities
- Travel as required
- Attend industry events and tradeshows as needed
- Safely operate UAS systems with various technical payload sensors
- Maintain the regulatory ability to operate UAS in appropriate conditions
- Manage and maintain equipment as necessary
- Report and continuously improve key metrics as appropriate
- Other related tasks as required
- Obtain and maintain hazardous goods shipping certification
But Who Are You Really
- Flexible:Youre adaptable and comfortable wearing many hats in a fastpaced and changing environment
- Dependable:You have a strong work ethiccancoordinate multiple projects and meet goals in tight timelines
- Detailoriented:You think critically about challenges & design efficient & effectivesolutions
- Teamwork: Reaches out to peers and cooperates with supervisors to establish an overall collaborative working relationship.
- Organized: Plans organizes schedules and budgets in an efficient productive manner. Focuses on key priorities.
- Communication: Speaks and writes clearly and articulately without being overly verbose or talkative.
Qualifications:
- Military and or Law Enforcement background required
- Minimum of 5 years in UAS industry related roles
- Experience directly supporting sales service delivery or support in a customer facing capacity
- Strong UAS market knowledge primarily in Law Enforcement and Military markets
Some Perks You Can Expect:
- Competitive Salary
- Health Benefits
- Equity Compensation
Required Experience:
Unclear Seniority
Employment Type
Full-Time
Key Skills
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