Program Supervisor
Program Supervisor
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Job Description
Job Title: Program Supervisor
FLSA Status: Full Time Exempt
Reports to: Shelter Director
Schedule: FT varies
Supervises: Assistant Director
Rate of Pay: $56485 annually
Close Date: 2/3/2025
Benefits:Standard; FullTime Exempt employees are eligible for but not limited to the following:
- Health vision dental life as well as voluntary life and disability insurance
- Sick leave benefit 1 day per month 12 sick days per year (accrual and availability begins at hire)
- Vacation benefit 20 vacation days per year accrued at the rate of .0769 hours for each hour worked (accrual begins at hire but may not be used until the completion of six months of employment)
- One floating day off for use (accrued immediately and again annually but may not be used until the completion of the initial threemonth introductory period of employment)
- Pension Plan (after one year of continuous service)
- Voluntary TaxDeferred Annuity Plan 403(b)plan)
Function: The Program Supervisor is responsible for assisting the Shelter Assistant Director in the daytoday operations of the congregate and noncongregate shelters. The primary responsibility of this position is providing leadership and supervision to the staff volunteers and clients during the evening and overnight including training safety policies and procedures HR and personnel related items and scheduling bringing items of concern to the attention of the Assistant Shelter Director. This individual will also be the representative and advocate for the shelter and the Salvation Army at all assigned and appropriate community meetings and activities. The individual in this position will seek insights and understanding of the people we serve to determine the needs we may address and to aid people in changing the pattern of their lives to function more effectively in society. This individual will fill in during evening shifts when management is on leave which may include weekends.
Duties and Responsibilities
- Assist the Shelter Director and Assistant Director in the daytoday operations of the shelter
- Provide direct oversight to the overnight shelter staff volunteers and clients including training safety policies and procedures HR and personnel related items and scheduling.
- Report any incidents or concerns to the Director and Assistant Director completing required paperwork and reporting requirements.
- In coordination with the Director and other staff maintain client record files and client reports
- Perform the duties in accordance with The Salvation Army guidelines
- Work to support Case Management programs as directed
- Exercise initiative and judgement in approaching problems and creating realistic solutions in the shelter
- Maintain ongoing professional relationships in all interpersonal contacts (note confidentiality requirements)
Experience Skills Qualifications
Commitment to the mission of The Salvation Army
Strong communication and people skills
Demonstrated history of providing professional effective case management services Competent in providing a positive solutionfocused approach to working with troubled program participants
Able to conceptualize teach and model case management skills including motivational interviewing and trauma informed care.
Experience providing supervision to staff.
Desire to serve others by building on their strengths
Competent in working independently within clear parameters in a team environment
Education
High School diploma or G.E.D. required. Bachelors in Social Services Human Services or other related fields preferred. Work experience commensurate with the duties and responsibilities. Minimum 2 years experience in working with vulnerable populations.
Driving
- If the position requires driving:
- Must be minimally 21 years of age and possessing a valid instate Drivers License
Background Check
- Continued employment will be contingent upon a biennial (every two years) background check that is processed in accordance with The Salvation Armys policies.
Physical Requirements
- Ability to maneuver.
- Ability to remain in a stationary position
- Ability to walk stand bend squat climb kneel and twist on an intermittent or continuous basis.
- Ability to grasp push pull and reach overhead.
- Ability to operate telephone.
- Ability to lift 25 pounds.
- Ability to access and produce information from the computer.
- Ability to understand written information.
- Qualified individuals must be able to perform the essential duties of the position with or without accommodation.
A request to modify or adjust these requirements may be made to your supervisor and HR. The Salvation Army would attempt to satisfy requests if the accommodation needed is reasonable and presents no undue hardship.
Required Experience:
Manager
Employment Type
Full-Time
