Veeva Systems is a missiondriven organization and pioneer in industry cloud helping life sciences companies bring therapies to patients faster. As one of the fastestgrowing SaaS companies in history we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.
Interested in making a rapid impact on Life Sciences organizations at the forefront of groundbreaking cures and therapies Are you passionate about technology or life sciences Would you like to be an advisor to our customers
Veeva is looking for Drug Safety and Pharmacovigilance consultants to join the Professional Services team and support our Vault Safety solution after implementation.
As a Consultant you will actively collaborate across Veeva contributing ideas enhancing our delivery model and working closely with our product management team to meet the evolving needs of the industry.
This is a remote fulltime role with Veeva with occasional travel to the Veeva Budapest site. Qualified candidates must be legally authorized to be employed in Europe. Veeva Systems does not anticipate providing sponsorship for employment visa status for this employment position.
What Youll Do
Analyze customer requirements and support solution design and architecture of life sciences customers in Vault Safety
Think critically about business requirements to help advise and design a solution for customer success that will see adoption and ensure alignment of processes to system design and functionality.
Work with customers and contribute to system design workstreams (e.g.: requirements gathering configuration validation migration integration training).
Troubleshoot issues and perform configuration changes in the system.
Define the customers business deployment plans key performance indicators and postlive governance.
Act as customer liaison managing communication between implementation and maintenance teams customer stakeholders and internal Veeva Product teams.
Guide customers in adopting Vault and industry best practices as part of postimplementation programs.
Drive change management methodology at our customers switching from onpremise to SaaS solutions.
Requirements
Experience with configuring/supporting/implementing software solutions ideally content management software
Experience in working in a Consulting and/or Customer facing role
Proven ability to collaborate with diverse stakeholders and ensure delivery to a high degree of satisfaction.
Excellent verbal and written communication skills in English
Ability to work independently with clients comprehend and translate business requirements and create corresponding solutions designs
At least a Bachelors degree
Nice to Have
Knowledge and applicable work experience in the Life Sciences industry in the Drug Safety Pharmacovigilance spaces.
Perks & Benefits
Health & wellness programs
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Veevas headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
As an equal opportunity employer Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender race ethnicity religion politics sexual orientation age disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.
If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process please contact us at.
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