Volunteer Program Coordinator
Volunteer Program Coordinator
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Job Description
Job Title: Volunteer Program Coordinator
Job Status: Fulltime
Job Summary: Under general supervision the Volunteer Program Coordinator is responsible for coordinating a program to oversee all aspects of volunteerism within ACCESS. Responsible for recruiting training and overseeing new volunteers. Collecting volunteer information availability skills and also maintaining an uptodate database. Use marketing tools such as outreach programs emails and volunteer databases to convey the organizations purpose to the public. Responsible for building relationships with external organizations. Collaborates with stakeholders internally and externally and arranges the different volunteering logistics while keeping all parties informed throughout the process.
Essential Duties and Responsibilities:
- Meet with departments regularly and assess the various program needs for volunteers in events or public work
- Work with department managers and Human Resources to develop volunteer descriptions for different roles
- Execute and ensure compliance with ACCESS volunteer process along with background checks
- Recruit volunteers through various techniques such as job boards education instructions job fairs and via partner organizations
- Develop and execute a successful volunteer award program
- Coordinate volunteer teams for department projects events and community outreach efforts
- Work closely with local schools corporations and other local institutions to recruit volunteers
- Communicate with clients stakeholders employers and the public about volunteers needed for projects and events
- Engage board members and donors stakeholders in volunteer opportunities
- Conduct volunteer orientation onboarding and training
- Build a strong pipeline for volunteers and communicate with them regularly to keep them updated on events responsibilities expectations
- Bring together various elements or individuals to complete a project and ensure that we have enough volunteers to complete the project
- Maintain updated and accurate volunteer records metrics time sheets and files
- Create and oversee a volunteer database and work to integrate it with the donor database
- Attend job fairs and other events representing ACCESS and its various programs to recruit volunteers
- Ensure volunteer experience is organized efficient meaningful and engaging for volunteers
- Disseminate information for upcoming volunteer opportunities and events to the public
- Develop a volunteer engagement strategy to ultimately retain volunteers longterm
- Operate standard office equipment and use required software applications
- Perform other duties and responsibilities as assigned
Knowledge Skills and Abilities:
Knowledge of:
- Basic concepts principles and practices of customer relationship building (i.e. sales experience)
- Database maintenance
- Recruiting
Skill in:
- Excellent team coordination abilities
- Excellent written and verbal communication skills and able to communicate in a positive polite and respectful manner
- Attention to detail and organization skills
- Leadership coaching and mentoring
- Client relationships
- Innovation mindset
- Operating standard office equipment and using required software applications for program area and other applications including Microsoft Office
- Limited proficiency operating volunteer database system
Ability to:
- Communicate effectively both orally and in writing with diverse people
- Take initiative conduct community outreach and attend events
- Work both independently and as part of a team in a highly efficient and organized manner
- Plan and manage workload. Work on several projects concurrently prioritize and complete in timely manner
- Track progress on tasks and handle followup as needed
- Handle confidential information with sensitivity and integrity
- Maintain high level of attention to detail
- Analyze and troubleshoot problems
- Be flexible and work with the existing limitations
- Be wellorganized and able to manage schedules tasks and resources efficiently
- Structure approach and able to handle the diverse needs of volunteers and ensure the smooth functioning of volunteer activities
- Provide a high level of customer service
- Be constructive flexible and calm under pressure
Educational/Previous Experience Requirements:
- Minimum Degree Required:
- Bachelors degree
- Required Disciplines:
- Business Marketing Public Relations Nonprofit Management Communications or related field
and
- At least two years of experience in coordinating a program or any equivalent combination of experience education and/or training approved by Human Resources
Licenses/Certifications:
- Licenses/Certifications Required at Date of Hire: None
Working Conditions:
Hours: Normal business hours some additional hours may be required
Travel Required: None required.
Working Environment: Climate controlled office
Required Experience:
IC
Employment Type
Volunteer
