LSC F135 Hardware Customer Support Engineer Onsite

Date Posted:

Country:

United States of America

Location:

PW229: WrightPatterson AFB 4375 Chidlaw Road Rm S021 WPAFB OH 45433 USA

Position Role Type:

Onsite

Pratt & Whitney is working to once again transform the future of flightdesigning building and servicing engines unlike any the world has ever seen. And because transformation begins from within were seeking the people to drive it. So calling all curious.

Come ready to explore and youll find a place where your talent takes flightbeyond the borders of title a country or your comfort zone. Bring your passion and commitment and well welcome you into a tightknit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry thats evolving fast to the future.

At Pratt & Whitney the difference you make is on display every day. Just look up. Are you ready to go beyond

The F135 Lightning Sustainment Center (LSC) is seeking a F135 Hardware Customer Support Engineer at the WrightPatterson Air Force Base (WPAFB) a vibrant and dynamic facility located in Dayton Ohio. As part of Military Customer Support & Services duties include support of Field Customers at Base locations across different military services and multiple international customers. As a program with a growing customer base including internationally the F135 is an exciting program to be a part of.

In this role you will continually refine technical support solutions within the Global Operations Center in direct liaison and collaboration with the F35 Joint Program Office (JPO) and industry personnel. This collaboration will enhance your skills and make you part of a larger network. Your performance will significantly contribute to delivering enhanced global F135 technical support capabilities across a broad Continental US (CONUS) and Outside CONUS (OCONUS) operating spectrum at both main operating bases deployed landbased and/or maritime environments. You will refine and sustain twoway supply lines of communication between all Program participants.

Moreover this role presents a unique opportunity to engage in technical support activities. This involvement will support technical and engineering solutions providing a broad range of bestvalue sustainment products and services. You will be part of a dynamic multidisciplinary team environment providing the perfect personal growth and development platform. This role is not just a job but a chance to grow and excel in your career. Individuals with a passion for the delivery of worldclass customer support services will thrive in this position.

What You Will Do:

• Provide timely responses to numerous technical questions to ensure uninterrupted daily flight operations; respond to Action Requests (AR) to support operational customer flight operations author presentations logistics assessments and support engineering investigations.
• Coordinate technical issue resolution P&W Component Integrated Product Team Logistics Program Management (LPM) and Joint Program Office (JPO) customer. Host meetings with JPO for Category 1 Action Requests as well as JPO meetings on issues
• Provide field Hardware Customer Support Engineering support to maintain uninterrupted daily flight operations.
• Support mishap investigations and Engineering Investigations related to hardware issues.
• Travel required 1015.

Qualifications You Must Have:

• A bachelors degree in engineering with 8 years of experience in engineering field service operations or equivalent.
• U.S. citizenship is required as only U.S. citizens are authorized to access information under this program/contract.
• The ability to obtain and maintain a U.S. governmentissued Secret security clearance is required.
• U.S. citizenship is required as only U.S. citizens are eligible for a security clearance

Qualifications We Prefer:

• U.S. Military Aircraft/Engine Maintenance or equivalent civilian training.
• F135 Sustainment experience is desired.
• Demonstrated ability to engage crossfunctional teams as needed and knows when/where to get help; as well as working across functions organizations and management.
• Demonstrated ability to execute work independently through complex technical decisionmaking. Define and plan technical path for mediumscale tasks as well as focus on results with the ability to drive tasks to closure
• Strong analytical problemsolving skills; and communication skills including verbal technical writing and engineering presentations to all levels of engineering and program management.

Learn More and Apply Now!

In addition to transforming the future of flight we are also transforming how and where we work. Weve introduced role types to help you understand how you will operate in our blended work environment. This role is Onsite.

Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance workers as they are essential to the development of our engines.

For onsite roles commuting to and from the assigned site is the employees personal responsibility.

The salary range for this role is 101000 USD 203000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer including but not limited to the role function and associated responsibilities a candidates work experience location education/training and key skills.

Hired applicants may be eligible for benefits including but not limited to medical dental vision life insurance shortterm disability longterm disability 401(k) match flexible spending accounts flexible work schedules employee assistance program Employee Scholar Program parental leave paid time off and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collectivebargaining agreement.

Hired applicants may be eligible for annual shortterm and/or longterm incentive compensation programs depending on the level of the position and whether or not it is covered by a collectivebargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including but not limited to individual performance business unit performance and/or the companys performance.

This role is a U.S.based role. If the successful candidate resides in a U.S. territory the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age disability or veteran status or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans Readjustment Assistance Act.

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