Library Assistant

Duties:

• Provide a welcoming environment for students, staff, and visitors through the library service desk.
• Apply library policies and guidelines and explain these to users.
• Respond to in-person, online, and phone queries regarding library services and resources.
• Issue and return library materials.
• Assist users in locating information about library resources, both print and electronic
• Ensure that equipment in the Library is in working order and reporting faults, as necessary.
• Giving advice and guidance to users of the Library on the use of the Library, its collections, services, and equipment, including IT equipment and basic software.
• Re-shelving, tidying and rearrangement of library stock.
• Participate in book stock management activities and inventory, as necessary.
• Make sure the library is secure (as part of opening and closing procedures, and ongoing during hours of operation)
• Perform routine administrative duties.
• Alternate schedule, evening, and weekend work.
• Other duties as assigned.

Skills:

• Ability to effectively communicate information on Library services, procedures, and regulations to users of the Library.
• Able to provide help to users of the Library on the use of common features the AIU library website and basics of Microsoft Office applications
• Computer literacy and competence in using electronic equipment.
• Alpha numeric skills to understand and apply bookshelf arrangement
• Competence in the application, implementation, and delivery of technology in the library
• Able to provide support and assistance to students, faculty, and other colleagues.
• Demonstrated ability to give advice and guidance to users of the Library on finding information resources in both print and electronic form.
• Ability to gather library use data and explain it clearly.
• Must be able to maintain user confidentiality of work-related information and user data.