Reefer Account Manager

Job Description

• Receive assigned list of current customers.
• Achieve target set for assigned customers.
• Responsible for retaining all customers in the designated area by implementing the account strategy.
• Update and renew quotations for customers, and update all related details on system. • Propose solutions to unit sales manager to retain and satisfy customers.
• Study all details related to assigned client businesses, market status, competition conditions.
• Implement the weekly sales plan set by unit sales manager.
• Update all customers with any new or discontinued service.
• Liaise with customers to maintain relationship, negotiate quotation, explore opportunities and collect intelligence.
• Liaise with customer service to have regular updates on the daily operations of customer accounts
• Handle any exceptional requests from customers concerning pricing or free days with unit sales manager
• Report customer updates on system.
• Grow and maintain existing volumes.
• Manage relationships with Reefer export shippers in Egypt.
• Manage relationships with KSA Consignees agents in destination markets.
• Manage relationships with customs brokers/truckers in Egypt.
• Serve as focal point for Reefer business between Transmar, TCI and Safina.
• Acquire new business through new/existing customers

Job Requirements

• Bachelor’s degree in relevant field (Preferably Logistics)
• 2 – 3 years of experience in any B2B sales/account management role