Call Center/Telesales Agent

Job Description

• Managing inbound calls in a timely manner.
• Managing social media comments, messages and any communication in a timely manner.
• Providing courteous and professional phone support to customers.
• Updating customers account data, as required.
• Assist in resolving customers inquires/complaints .
• Provides information on our packages and prices.
• Assist in choosing the best package suits the customer.
• Sell packages and membership based on the target set.
• Maintains and improves quality results by adhering to standards and guidelines.
• Fulfills all duties as communicated and assigned by the direct manager.
• Preforms other duties as assigned.

Job Requirements

• Customer Service Oriented
• Very SOLID SALES Experience is a MUST
• Tele-Sales Experience is a MUST
• Good English
• Excellent Communication and Soft Skills Demonstrates a positive, enthusiastic, friendly attitude
• Strong phone and verbal communication skills along with active listening
• Ability to multi-task, set priorities and manage time effectively
• Professional in Microsoft Word and Microsoft Excel
• Good computer skills
• Familiarity with CRM systems and practices
• Attention to details
• Social Media/Facebook and Online research skills
• Work to deadlines
• Ability to reach assigned targets.
• Availability to start immediately if accepted.
• RESORT RESIDENCY IS A MUST.