Technical Support Sp....
Technical Support Specialist
Posted on :
12-09-2021
Employer Active
3 Vacancies
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Job Description
Req ID : 722593
Job Description
Ensuring that all technical aspects are functioning optimally. Overseeing and maintaining company
hardware and software systems. Resolving technical issues concerning staff accounts or company
software infrastructure
Responsibilities :
- Installing and configuring computer hardware, software, systems, networks, printers, scanners. Plus, any other hardware or software products
- Handling company staff technical support cases
- Maintaining system functionality and Troubleshooting hardware and software issues with SLA
- Following up with customer to ensure first call resolution and achieving 100% customer satisfaction Rate
- Use various administrative department tools and resources for incidents resolution
Employment Type
Full Time
Company Industry
Key Skills
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