GUEST RELATIONS MANA....
GUEST RELATIONS MANAGER
Posted on :
28-08-2021
Employer Active
1 Vacancy
The job posting is outdated and position may be filled
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Jobs by Experience
0 - 8 years
Monthly Salary
SAR 6000 - 10000
Nationality
Any Nationality
Gender
N/A
Vacancy
1 Vacancy
Posted on :
28-08-2021
Job Description
Req ID : 709492
- Ensure that guest check in and check out services are done promptly and courteously.
- Ensure that front office staff is available at all the times for customer assistance.
- Provide outstanding services and ensure guest satisfaction.
- Provide direction and guidance to front office staff to meet hotel goals.
- Manage special requests for customers including restaurant reservations, limousine services and car rentals.
- Address guest inquiries and concerns in a timely and professional manner.
- Coordinate with Event Coordinator in organizing meetings and specials events as requested by guests.
- Escalate unresolved guest issues to Director for immediate resolution.Maintain the facility clean, safe and appealing
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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