Telephone Operator A....
Telephone Operator Agent
Posted on :
15-06-2021
Employer Active
1 Vacancy
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Job Description
Req ID : 631844
- Provide wakeup call service for in house guests.
- Provide and assist any internal calls.
- Have a thorough knowledge of the in room dining menu.
- Take any guest requests and dispatch them with the Guest Service Agents.
- Provide the concierge function on a number of occasions.
- Resolve any problems for unsatisfied guests.
- Continually demonstrate professional etiquette in person/over the telephone in line with the hotel standards.
- Direct any external calls to the proper department.
- Upsell the hotels assets ensuring that the guests are aware of the locations of our outlets.
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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