Policy Administrator Officer - Night Shift

Job Description

The Policy Administrator/ After Sales Support Assistant manages the tasks related to controlling data-entry, data-analysis, card-printing/processing information to ensure that the quality standards set by the clients are closely met, in terms of accuracy and turn-around time.

• Manage inclusion of new members into the client scheme and database system
• Perform data error-correction, member upgrade, member deletions and alteration of client database to meet client’s requirements
• Maintain high quality of card-printing to satisfy clients’ preset standards of service
• Issue periodic or daily report on performance
• Meet further complex requirements, such as designing, photo-editing…etc.
• Keep accurate records of the various activities for internal and external review.
• Monitor stock inventory of all materials required to print cards.