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drjobs Community Support العربية

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1 Vacancy
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Jobs by Experience

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1 - 3 years

Job Location

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Amman - Jordan

Monthly Salary

drjobs

JOD 0 - 5000

Nationality

Jordanian

Gender

N/A

Vacancy

1 Vacancy

Job Description

Req ID : 556741
  • Solve large amounts of tickets, comments, and respond to users in a timely manner.
  • Answer customer requests or inquiries concerning services, products, billings, etc.
  • Put the customer first by remaining polite and professional at all times; keep open and interactive communication.
  • Provide excellent quality customer service and do everything possible to resolve any matter to user satisfaction, within our user guidelines.
  • Provide prospective users with logical advice on our games that can best meet their needs by using the right methods/tools.
  • Maintain up-to-date user database through internal and external communications.
  • Prepare product or service reports by collecting and analyzing user information and contribute to team effort by accomplishing related results as required.
  • Monitor chat between users in games.
  • Play our games on a daily basis

Employment Type

Full Time

Company Industry

IT - Software Services

Department / Functional Area

IT Software

About Company

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