ITIL Expert
Posted on :
02-02-2021
Employer Active
1 Vacancy
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Job Description
Req ID : 481930
About the Job
ITIL specialist
- Process-related communications– the process owner must raise and maintain awareness of the process, including communicating information about, and any changes to, the process
- Resource provision– the process owner will provide the resources required to carry out the activities of the process and ensure that other people involved fully understand their roles
- Improvement activity– highlighting improvement opportunities, and helping to deliver them, is a key accountability factor for any process owner as well as identifying and resolving process issues
- Periodical process reviews– the process owner should hold regular process reviews to both keep the process up-to-date and to ensure that it’s being invoked as intended
- Periodical process audits– if necessary, the process should be audited regularly to make sure that it’s compliant with internal and/or external requirements. To do this, the process owner will need to create process-based policies and ensure that they’re adhered to.
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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