Technical Support En....
Technical Support Engineer
Posted on :
26-01-2021
Employer Active
1 Vacancy
The job posting is outdated and position may be filled
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Job Description
Req ID : 474867
About the Job
- Research and identify solutions to software and hardware issues
- Diagnose and troubleshoot technical issues, including account setup and network configuration
- Track computer system issues through to resolution, within agreed time limits
- Refer to internal database or external resources to provide accurate tech solutions
- Ensure all issues are properly logged
- Prioritize and manage several open issues at one time
- Prepare accurate and timely reports
- Monitor and maintain systems and networks.
- Hardware problems
- Troubleshooting
- Network Issues
- Software configuration and setup
Job Requirements
- Alcatel Product Experience
- Data
- Wireless
- VOIP
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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