Senior Technical Writer Dynamics 365 Power Apps
Senior Technical Writer Dynamics 365 Power Apps
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Job Description
Senior Technical Writer (Dynamics 365 & Power Apps) Australian Citizen with Baseline clearance (or ability to obtain)
Canberra or any major city in Australia
This role is critical for bridging the gap between technical teams business stakeholders and endusers by producing highquality documentation and supporting the development of digital services built on .NET Power Apps and Dynamics 365. The successful candidate will have a keen eye for detail strong technical acumen and exceptional communication skills to translate complex technical concepts into userfriendly documentation and actionable insights.
Key Duties and Responsibilities
As a Technical Writer you will:
- Configure and maintain Dynamics 365 and Power Apps solutions including workflows and business rules.
- Collaborate with developers architects and product owners to understand system functionalities integrations and enhancements.
- Analyse business requirements and document functional and technical specifications.
- Participate in solution design discussions and provide insights into documentation needs.
- Liaise with business users product owners and technical teams to gather requirements and ensure alignment between documentation and user needs.
- Act as a conduit for translating technical jargon into businessfriendly language.
- Participate in defect triaging by analysing and prioritising issues raised during testing or in production.
- Investigate document and track defects to resolution ensuring alignment with business requirements.
- Collaborate with developers and testers to verify defect fixes.
- Support release readiness by validating defect resolution.
- Provide feedback on technical designs and proposed solutions for clarity and consistency.
Skills and Experience
- Excellent written and verbal communication skills with the ability to translate technical concepts into clear concise and accessible language.
- Experience using modelling and visual design languages such as BPMN UML SysML SDL flow charts etc.
- Experience in agile software delivery including the production of agile artefacts user stories and participation in ceremonies.
- Experience producing system security and business documentation.
- Experience with Microsoft Dynamics CRM and enterprise applications built on the platform.
- Experience with agile project and team management platforms such as Jira Azure DevOps Asana etc.
- Relevant ICT qualifications or industry certifications.
- Knowledge of the Microsoft cloud ecosystem such as Azure Dataverse Office 365 Power Platform etc.
- Knowledge of the delivery of government grants and financial management processes is desirable.
Required Attributes
- A selfstarter with the ability to manage multiple priorities and deadlines effectively.
- Strong attention to detail and an analytical mindset.
- A collaborative team player who can work across different business functions.
- Proven ability to work in a fastpaced dynamic environment delivering highquality documentation under tight deadlines.
- Australian Citizen with Baseline clearance or the ability to obtain one.
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Employment Type
Full Time
