OCM ERP System Replacement
OCM ERP System Replacement
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Primary Responsibilities and Deliverables
Primary Responsibilities:
Collaborate with the vendor OCM counterpart to:
- Understand the project drivers scope and expected business outcomes.
- Develop the engagement approach milestones and schedule in collaboration with key stakeholders.
- Build collaborative and trustbased relationships with key stakeholders and personnel.
- Conduct and report impact analyses and readiness assessments.
- Develop and deliver organizational change plans including communication and training needs assessments/plans.
- Create and manage a change champion network.
- Facilitate user experience workshops.
- Develop a sustainment plan.
- Evaluate the effectiveness of organizational change plans and training for user adoption; develop and implement remediation plans when warranted.
- Log and follow through to disposition Projectrelated risks action items issues and decisions; escalate issues and risk as needed.
- Monitor progress tracks time and reports status.
- Develop and submit status reports.
- Other duties as assigned
Primary Deliverables:
- Engagement approach milestones and schedule
- Impact analyses
- Readiness assessment(s)
- Organizational change plans
- Communication strategies/plans
- Training needs assessments/strategies/plans
- Change Champion network
- Facilitated workshops
- Evaluation plan
- Evaluation (user adoption) reports
- OCM strategies
- Training
- Remediation plans
- Sustainment Plan
- RAID Register
- Risks
- Action Items
- Issues
- Decisions
- Status Reports (including hours burndown)
Candidate Qualifications
Mandatory Qualifications:
- B.S. or B.A. degree 4 year) (or Associates degree plus an additional 5 years experience)
- 5 years experience working with multiple stakeholder groups in an Organizational Change Management role for a large technology program
- Ability to quickly establish stakeholder trust in a hybrid work environment
- LOCAL Candidates preferred
Desired Qualifications:
- Experience as an OCM Practitioner in state county or city governments or nonprofit sector
- Familiarity with Workday Financial and/or Human Capital Management modules
- Ability to contribute to the development and delivery of Workdayrelated training to multiple stakeholder groups
- ACMP or Prosci certification
- Note: Diverse and bilingual candidates are strongly encouraged to apply.
General Skills and Abilities:
- Knowledge of best practices tools and techniques in the professional discipline of organizational change management
- Business acumen
- Elicitation skills
- Facilitation skills
- Negotiation and conflict resolution skills
- Influencing skills
- Has or can quickly earn trust and credibility with stakeholders and team through empathy follow through and transparency.
- Ability to communicate effectively with all stakeholders
- Analytical strategic creative and systems thinking skills
- Ability to analyze problems identify and evaluate options and implement solutions.
- Performs at high levels under pressure even during organizational chaos.
- Open and receptive to continual feedback
- An honest broker can deliver bad news in good ways.
- Training development and delivery
- Evaluation skills
- Proficient in MS Office suite and collaboration tools.
Employment Type
Full Time
