Angourie Resort Manager Yamba
Angourie Resort Manager Yamba
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Job Description
What you will do:
Reporting to the General Manager you will consider yourself a confident and absolute all round Resort Manager. Thisvaried rolewill see you build and maintain successful relationships and a positive work culture amongst to enhance guests and stakeholder relationships. You will provide aversatile approach inleadership and management to support in all areas of operations from Food and Beverage and Events to Housekeeping and Grounds.You will also:
- Provide aversatile andhandson approach tosupporting your teams to ensuring quality standards effective communication and consistency across all areas of the Resorts operation
- Maintain leadership credibility in all areas of the park operation by exhibiting consistent high standards of personal ethics
- Build a strong guestcentric culture empowering our team to prioritise guest satisfaction actively seek feedback and consistently deliver exceptional experiences.
- Focus on enhancing employee cultureand retention
- Assist in ensuring teams are resourced accordingly and participating in recruitment activity as needed
- Ensure that all employees receive a thorough park and department induction and sufficient on the job training
- Liaise with the General Manager regarding significant maintenance issues repairs and additional projects
- Support the General Manager to monitor and managekey business performance indicators
- Monitor and maintain a high standard of safety of all guests visitors and employees
This is a rewarding and challenging experience for the right person no one day will be the same.
What you will bring:
- You will have previous experience as an Operations Manager Hotel or Resort Manager in a large property with Food and Beverage and Events
- You will be able to demonstrate experience in leading or overseeing teams and driving a positive team and guest focused culture
- An ability to understand employment awards
- Experience managingfinancial budgets in respect to incremental revenue targets labour operating costs and monthly reforecasts
- You will have experienced working in an environment where initiative organisational and advance planning skills are essential.
- You will demonstrate a flexible attitude to work and the passion to work as part of an operational team who are hands on confident and have a passion for delivering outstanding guest service
- You walk the talk and can communicate to team members guests and stakeholders of all levels.
- Previous experience in food and beverage or events based related management is an absolute bonus
Whats in it for you
At Parks & Resorts we are notjust about discounts (although you do get these too). We know everyone leads alife of their own and regardless of what stage you are at we have something to suit!
- Progressive flexibility leave and wellbeing benefits to balance all of lifes priorities
- Travel discounts on SIXT car rental cruises and accommodation at our awardwinning NRMA Holiday Parks and Resorts.
- Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries movie tickets gift cards gym memberships attractions restaurants and much more
- ME day one extra day of paid leave per year called a ME Day to use at any time during the calendar year
- Market leading 18 weeks paid primary and 4 weeks paid secondary parental leave entitlements
- Discounts on all NRMA insurance products including car home & travel
- Grow or progress your career and move around the country or across the NRMA Groups business with us.
Know you belong:
Were for inclusion diversity and representing the members guests customers and communities we serve. Thats why we welcome applications from First Nations Australians people with disability those from diverse cultural backgrounds people of all genders members of the LGBTQI community and anyone else who wants to be part of our team.
Are you nodding your head as you read this Ready to roll up your sleeves and really make a difference Apply now! We cannot wait to hear from you!
As part of our recruitment process all employees at NRMA Parks and Resorts are subject to mandatory preemployment checks.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
