Norwegian Customer Support Junior
Norwegian Customer Support Junior
Posted on :
01-04-2025
Employer Active
1 Vacancy
The job posting is outdated and position may be filled
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Job Title: Customer Support Specialist
Location: Hybrid (Malta)
Employment Type: FullTime
Position Overview
We are seeking a Customer Support Specialist who is a native or fluent Norwegian speaker to join our team in Malta. In this role you will provide excellent support to our customers by addressing their inquiries and resolving issues efficiently. This position offers a hybrid work model combining both onsite training and remote work with flexible shifts either from 7:00 AM to 3:30 PM or 3:30 PM to midnight.
Key Responsibilities
- Respond to customer inquiries via phone email and chat delivering highquality service and prompt issue resolution.
- Assist customers with productrelated questions technical difficulties and account management.
- Maintain a positive and professional demeanor during customer interactions.
- Accurately document customer interactions and feedback in our CRM system.
- Collaborate with team members to enhance service delivery and improve customer satisfaction.
- Participate in weekend or late shifts as required.
Qualifications
- Native or fluent Norwegian speaker with strong communication skills.
- Proficient in B2 English.
- Previous experience in customer support or a related field is preferred but not required.
- Excellent problemsolving skills and a passion for helping customers.
- Ability to work independently and as part of a team.
- Strong attention to detail and organizational skills.
Benefits
- Competitive salary with performancerelated incentives.
- Hybrid work model that includes onsite training and workfromhome options.
- Comprehensive training program.
- Opportunities for career growth and development.
- A dynamic and supportive work environment.
Work Schedule
- Fulltime position: 40 hours per week.
- Shifts: Either from 7:00 AM to 3:30 PM or 3:30 PM to midnight including weekend or late shifts.
Employment Type
Full Time
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
