IT Support Specialist
IT Support Specialist
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Job Description
The IT Specialist is responsible for assembling and maintaining inhouse technology equipment and studio assets. This includes installing configuring diagnosing repairing upgrading and troubleshooting all studio hardware software and equipment while ensuring its optimal performance.
Responsibilities
- To identify and deliver required hardware and software service levels.
- To provide handson assistance to the Technical Operations team and to relay IT related recommendations.
- To install configure test maintain and troubleshoot studio and network hardware peripheral devices scanning devices POE camera equipment other products and associated software.
- To perform onsite analysis diagnosis and resolution of hardware/ software problems for a variety of studio and network devices.
- To assist in the adaptation and incorporation of Audio/Video hardware.
- To get to know well the TechOps related gear components procedures nomenclature systems etc. and to remain up to date on relevant new technologies and developments.
- To respond to incoming calls tickets and/or emails regarding hardware problems.
- To contribute and maintain proper documentation.
- To provide training to the team members or other relevant personnel if needed.
Qualifications :
- At least 1 year of experience in installing and troubleshooting MS Windows OS Linux OS desktop hardware and in deploying and maintaining servers and network equipment.
- Experience with POE devices such as CCTV cameras.
- Experience in running and terminating cable such as Cat6 Cat5 coaxial etc.
- Experience in working in an Active Directory environment with systems tools such as a Wire Shark Fluke Meter Multimeter and other low voltage based tools.
- At least intermediate command of English.
- Previous experience working in a similar setting preferred.
- Readiness to travel occasionally (within LatAm and abroad).
- Ability to work in a deadlinebased environment.
- Ability to use common hand and power tools.
We offer
- Competitive compensation.
- Possibility for development and career growth.
- Opportunity to work for an online gaming global leader.
To apply please submit your CV in English.
Additional Information :
At Evolution we have implemented Whistleblower Protection Policy and provide secure and confidential channels for reporting legal or ethical concerns available to anyone with a direct or indirect work relationship with the Company including current and former Employees Candidates Shareholders Contractors Service Providers Trainees Entrepreneurs and their proxies. To submit a report please contact us via our dedicated whistleblowing channel at
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
