Network and Cyber Security Engineer for the Division of HPD Tech

About the Agency:

The New York City Department of Housing Preservation Development (HPD) promotes quality and affordability in the citys housing and diversity and strength in the citys neighborhoods because every New Yorker deserves a safe affordable place to live in a neighborhood they love.

We maintain building and resident safety and health
We create opportunities for New Yorkers through housing affordability
We engage New Yorkers to build and sustain neighborhood strength and diversity.

HPD is entrusted with fulfilling these objectives through the goals and strategies of Housing Our Neighbors: A Blueprint for Housing and Homelessness Mayor Adams comprehensive housing framework. To support this important work the administration has committed $5 billion in new capital funding bringing the 10year planned investment in housing to $22 billion the largest in the citys history. This investment coupled with a commitment to reduce administrative and regulatory barriers is a multipronged strategy to tackle New York Citys complex housing crisis by addressing homelessness and housing instability promoting economic stability and mobility increasing homeownership opportunities improving health and safety and increasing opportunities for equitable growth.


Your Team:

Housing Preservation & Development Technology (HPD Tech) is the IT division within HPD. The Office of HPD Tech leads the agencys effort to transform HPD through technology by promoting productivity and eliminating manual processing shrinking costs and increasing the pace of work. HPD Tech works to improve effectiveness of business processes using core applications for flawless . HPD Tech empowers decision makers with access to quality (complete and accurate) information to anticipate and proactively react to building neighborhood and market conditions.

The Office of HPDTech is composed of 7 units: CIO (Chief Information Office) CTO (Chief Technology Office) CPO (Chief Product Office) Budget Enterprise Architecture Planning & Compliance and Information Security.

Your Impact:

As a Network and Cyber Security Engineer for the Division of HPD Tech you will be under supervision with latitude for independent action and judgment in the management and administration of complex and secure Local Area Networks (LANs) and Wide Area Networks (WANs) responsible for planning designing configuring installing implementing testing troubleshooting integrating performance monitoring maintaining enhancing security management documenting and support of network devices such as routers switches firewalls and wireless controllers and access points their operating systems and security updates voice over internet protocol (VOIP). The Network and Cyber Security Engineer will liaise with vendors for technical support; may supervise a small unit engaged in work described herein; may serve as a project leader of small network projects or may independently perform LAN and WAN work of a highly technical nature. This position will perform related work.

Special Working Conditions: This position may be required to work various shifts including nights Saturdays Sundays and holidays. (This is a brief description of what you might do in this position and does not include all the duties of this position.

This position may supervise unit supervisors project leaders and their subordinates instructing directing and checking their work. In the temporary absence of the supervisor may perform the duties of that position.


Your Role:

A Network and Cyber Security Engineer is responsible for managing and maintaining the Agencys network infrastructure ensuring seamless connectivity security and performance. Their role primarily revolves around but not limited to Local Area Networks (LANs) and Wide Area Networks (WANs) which are crucial for communication and data exchange within and between offices. As the Network and Cyber Security Engineer your role will be maintaining network services and service levels. Services assure visibility and access control interagency/web interoperability automatic bandwidth throttling alerting/logging on bandwidth and processing faults. Service levels are 99.99999 available. Additional roles include:
Recommend test and integrate networking solutions to meet the Agencys business connectivity needs;
Partner with the New York City Office of Technology and Innovation (OTI) to assure standards compliance and coordinate interagency network projects;
Maintain all routing and switching hardware firmware and configurations. Perform installation and configuration of Cisco switches and routers ensuring that the software is current and security patches are applied as needed. Maintain monthly configuration backups inventories diagrams and interconnect tables and document operational recovery and upgrade procedures and project plans;
Manage the Palo Alto firewall ACLs/conduits and other intrusion prevention/detection solutions to prevent against or mitigate DoS/DDoS and other host/network attacks. The candidate will also be responsible for maintaining and improving comprehensive management analysis and performance monitoring solutions currently implemented such as SolarWinds ThousandEyes Riverbed and Rapid 7 technologies;


Your Responsibilities:

Configure install upgrade and ongoing administration of firewalls routers switches wireless access points and other network devices. Perform regular system updates and patches.
Monitor for network performance latency outages and trends using tools like SolarWinds Orion Wireshark Riverbed ThousandEyes and Cisco ISE
Manage and monitor for security issues by implementing firewalls and access controls to protect against cyber threats and respond accordingly to incidents. Enforce network policies and compliance with security regulations.
Manage and troubleshoot communication circuits including monitoring performance and ordering new and decommissioning circuits.
Fiber optic and ethernet cable management within the data center and hub rooms throughout the agency.
Troubleshoot and resolve connectivity issues ensuring minimal downtime.
Provide technical support for endusers and coordinate with IT staff on infrastructure initiatives.
Maintain detailed network documentation change logs and diagrams.
Plan and implement network expansions or upgrades as needed.
Provide leadership with status reports and recommend network improvements.

Preferred skills

Deep understanding of LAN (Local Area Network) & WAN (Wide Area Network) concepts.
Knowledge of TCP/IP DNS DHCP VLANs and subnetting.
Experience with routing protocols like EIGRP and BGP.
Expertise in configuring and managing routers switches firewalls and access points.
Experience with networking equipment from vendors like Cisco Juniper HP or Palo Alto.
Ability to work with fiber optics Ethernet cables and wireless networks.
Knowledge of firewall policies VPNs (IPSec SSL VPN) and intrusion prevention systems (IPS).
Experience in network security best practices and access control mechanisms.
Familiarity with antivirus malware protection and endpoint security tools.
Proficiency with monitoring tools like Wireshark Riverbed SolarWinds and Rapid 7.
Ability to troubleshoot network failures slow performance and connectivity issues.
Experience with log analysis and root cause identification.
Ability to explain technical issues to nontechnical users.
Creating and maintaining network diagrams incident reports and documentation.

Certifications (Preferred but Not Always Required)
CCNA (Cisco Certified Network Associate) Essential for network fundamentals.
CompTIA Network Covers basic networking concepts.
CCNP (Cisco Certified Network Professional) For advanced networking.
Fortinet NSE Palo Alto PCNSA or Juniper JNCIA For firewall and security expertise.










NOTE: Only those candidates under consideration will be contacted. This position is open to applicants who filed for an exam or those who are already permanent in the Certified IT Administrator (LAN/WAN).

Please indicate in your cover letter whether you have filed for an exam or are already permanent in the Certified IT Administrator (LAN/WAN). Applicants who filed for an exam will be required to produce a copy of their Order Confirmation Receipt at time of interview for verification.

This position may be eligible for remote work up to 2 days per week pursuant to the Remote Work Pilot Program agreed to between the City and various unions.

CERTIFIED IT ADMINISTRATOR (LA 13652

Qualifications :

Professional/vendor certification(s) in local area network administration that is required for the position to be filled. In addition all candidates must have the following:

1. A baccalaureate degree from an accredited college and two years of satisfactory fulltime (not classroom based) experience in local area network and/or wide area network planning design configuration installation implementation troubleshooting integration performance monitoring maintenance enhancement and security management; or

2. A fouryear high school diploma or its educational equivalent and six years of satisfactory fulltime (not classroom based) information technology experience of which at least 2 years must have been as described in 1 or

3. A satisfactory equivalent of education and/or experience equivalent to 1 or 2 above. Education may be substituted for experience on the basis that 30 undergraduate semester credits from an accredited college is equivalent to 6 months of experience. A masters degree in computer science or a related field from an accredited college may be substitute for one year of experience. However all candidates must have at least one year of satisfactory (not classroom based) fulltime information technology experience as described in 1 above.

Note: In addition to meeting the minimum Qualification Requirements: Incumbents may be required to update existing and/or obtain additional professional industrystandard certification(s) for current and future technical environments(s) in which they may be assigned to work as determined by the employing agency.

Additional Information :

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic including but not limited to an individuals sex race color ethnicity national origin age religion disability sexual orientation veteran status gender identity or pregnancy.

Remote Work :

No

Employment Type :

Fulltime