Logistics Customer Services Coordinator
Logistics Customer Services Coordinator
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Company description:
Samskip is a truly international company that innovates the most advanced sustainable and multimodal international transport solutions. With 1500 employees and offices in 31 countries (in Europe North America Asia and Australia) we are one of the largest transport companies in Europe. Within this structure Samskip has shaped a comprehensive European network for shortsea road rail and inland waterway transport. This network provides pioneering sustainable reliable and costeffective options for the growing number of customers who demand more environmentally conscious logistics solutions.
About the Role
This is an excellent opportunity for a professional who enjoys building relationships and understanding customer needs. You will gain industry knowledge international experience and customer service expertise while contributing to the efficiency of our multimodal logistics operations. This is a highly varied role requiring flexibility problemsolving and a proactive cando attitude.
Key Responsibilities
- Customer Service & Operations: Provide highquality service for cargo bookings on our multimodal network and handle client quotations.
- Supplier & Stakeholder Coordination: Work closely with hauliers ports pilots and customs authorities to ensure seamless logistics.
- CrossTeam Collaboration: Liaise with colleagues across UK and European offices to resolve issues and improve processes.
- Customs & Documentation: Assist with customs procedures and ensure all transport documentation is accurate.
- ProblemSolving: Take ownership of challenges identify root causes and drive effective solutions.
- Quotations & Pricing: Prepare and manage client quotations ensuring competitive and accurate pricing
Skills & Experience Required
- Strong written and verbal communication skills.
- Fluency in English (spoken and written).
- Proficiency in Microsoft Office.
- Ability to work independently and as part of a team in a fastpaced environment.
- Strong problemsolving skills and attention to detail.
- Experience in a customerfacing role (minimum 1 year).
- Flexibility and adaptability to handle a varied and rewarding workload.
What We Offer
- 25 days holiday.
- Salary Sacrifice Pension scheme.
- Private medical insurance.
- Casual dress code.
- Free parking.
- Hybrid working (Grangemouthbased with remote options).
- Weekend allowance for vessel duties.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
