The Business Development Manager plays a crucial role in driving sales activities and ensuring the achievement of hotel revenue targets in alignment with the sales and marketing plan. This position demands a high level of responsibility and strategic thinking.
- Assume full accountability for lead generation and new account acquisition to meet and exceed group and FIT revenue goals adhering to market segmentation and budgetary constraints.
- Execute all duties within the stringent framework defined by chain and hotel norms as well as internal regulations specified by the Director of Sales.
- Rigorously pursue the attainment of hotel budget targets through strategic planning and .
- Provide mentorship and guidance to develop a Junior Sales Heartist focusing on cultivating proactive sales techniques and refining hunting sales strategies.
- Implement comprehensive account management for the sales portfolio meticulously planning sales activities and establishing sales priorities to achieve revenue goals across all segments.
- Foster a collaborative approach with the reactive sales team to ensure optimal group and event conversion rates.
- Develop and implement robust account qualification criteria utilising market research to identify highpriority markets and accounts ensuring proactive coverage across all major market segments.
- Optimise resource utilisation to penetrate new accounts with a focus on achieving new business goals and generating comprehensive sales reports as required.
- Cultivate and maintain longterm client relationships to ensure business continuity and growth.
- Actively engage in salesrelated projects and initiatives as assigned by senior management.
- Demonstrate a thorough understanding of Job Descriptions Goals and Standard Operating Procedures (SOP/P&Ps) of the Sales Department ensuring strict adherence to established protocols.
Qualifications :
- Bachelors Degree or Diploma in Business Administration Hospitality Management or a closely related field is mandatory.
- A minimum of 35 years of demonstrable sales experience in a similar capacity is essential.
- Proven track record in business development including proficiency in prospecting networking conducting site inspections and executing sales calls.
- Extensive experience and expertise in MICE (Meetings Incentives Conferences and Exhibitions) sales is crucial.
- Superior verbal and written communication skills with meticulous attention to detail are nonnegotiable.
- Comprehensive understanding of industry trends and the ability to disseminate this knowledge effectively to all staff members is required.
- Exceptional organisational abilities including the capacity to prioritise and manage multiple tasks simultaneously under pressure.
- A proactive mindset with the ability to anticipate and adapt to business changes is essential.
- Unwavering commitment to the highest standards of personal integrity and ethical conduct is paramount.
- Exemplary customer service skills are a prerequisite for this position.
Remote Work :
No
Employment Type :
Fulltime