Customer Service Specialist mfd - German French
Customer Service Specialist mfd - German French
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Job Description
At Goha our mission is simple: to make highquality Austrian organic meat accessible and affordable for everyone. Our commitment to sustainability transparency and topquality standards sets us apart in the market.
As we continue to grow we are looking for a dedicated Customer Service Specialist to support our B2B and B2C customers. If you have excellent communication skills a passion for highquality food and the ability to build lasting relationships with clients we would love to hear from you!
Tasks
- Provide professional customer support via phone email and chat.
- Assist customers with orders payments and productrelated inquiries.
- Act as the first point of contact for B2C customers (individual consumers) and B2B clients (restaurants retailers and wholesalers).
- Schedule and conduct visits to potential and existing B2B customers to promote our organic meat offerings.
- Work closely with internal teams to ensure smooth order processing and customer satisfaction.
- Ensure a highquality customer experience by addressing issues promptly and professionally.
Requirements
- Experience in customer service client relations or a similar role.
- Fluency in French German and English (spoken and written) is required.
- Strong interpersonal and communication skills with the ability to connect with diverse customers.
- A proactive and customeroriented mindset.
- Basic knowledge of the meat/food industry or an eagerness to learn.
Benefits
- A dynamic role in a fastgrowing and missiondriven company.
- The opportunity to make a real impact on sustainable food distribution.
- Flexibility with a remote work setup.
If youre excited about joining us wed love to hear from you!
Employment Type
Full Time
