Consumer Affairs Executive

At Experian our mission is to empower consumers and businesses to make informed financial decisions. The Consumer Affairs Executive plays a crucial role in this mission by leading our public education outreach.

Why this role is important to us

This role is important in promoting and protecting Experians reputation guiding the public and stakeholders and being an ambassador for our brand and purpose.

Were looking for someone with a passion for financial inclusion and education. Were on a mission to improve knowledge on credit scores ID fraud applying for credit and staying in control of your money.

This is a hybrid role based in our London or Nottingham office reporting into our Senior Consumer Affairs Manager. Your role will involve some travel to different locations around the UK including occasional overnight stays.

Work that matters What youll be doing

• Public Engagement: Deliver training sessions to the general public external groups clients and debt advice organisations. As well as supporting consumer PR campaigns and events
• Media Representation: Act as a spokesperson for Experian in multiple media formats including print broadcast and podcasts.
• Partner Support: Engage with industry government consumer groups and debt advice sector identifying new opportunities for Experian to deliver financial education.
• Team Collaboration: Foster media relationships and support the team to build relationships with internal and external partners.

Qualifications :

What youll need to bring to the role & Experian

• Ability to present information clearly at all levels both internally and externally.
• Proficiency in using PowerPoint and delivering engaging presentations.
• Ability to work with autonomy.
• Maintain networks and relationships.
• Produce work to high standards with excellent attention to detail

More about you

• Interest in Finance: A passion for financial literacy and wellbeing public relations and the media.
• Knowledge of Experian: Familiarity with Experians products and services especially credit bureau data.
• Financial Advocacy: A commitment to educating the public about finance and credit reporting to support financial inclusion and health.
• Industry Contacts: Good connections within the financial services industry including consumer advocacy groups and the debt advice sector

Additional Information :

Benefits package includes:

• Hybrid and flexible working
• Great compensation package and discretionary bonus plan
• Core benefits include pension bupa healthcare sharesave scheme and more
• 25 days annual leave with 8 bank holidays and 3 volunteering days. You can purchase additional

Internal grade F/EB10

Our uniqueness is that we truly celebrate yours. Experians culture and people are key differentiators. We take our people agenda very seriously and focus on what truly matters; DEI work/life balance development authenticity engagement collaboration wellness reward & recognition volunteering... the list goes on. Experians strong people first approach is award winning; Great Place To Work in 24 countries FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experians DNA and practices and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work irrespective of their gender ethnicity religion colour sexuality physical ability or age. If you have a disability or special need that requires accommodation please let us know at the earliest opportunity.

#LIRN1 #LIHybrid

Experian Careers Creating a better tomorrow together

Find out what its like to work for Experian by clicking here

Experian Careers Creating a better tomorrow together

Find out what its like to work for Experian by clicking here

Remote Work :

No

Employment Type :

Fulltime