MES Shopfloor Support Engineer L15
MES Shopfloor Support Engineer L15
Posted on :
01-04-2025
Employer Active
1 Vacancy
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Job Description
This role will be responsibilities for L1 Support activities as mentioned below
- Knowledge on Manufacturing Shop Floor systems line side IT devices (Printers Scanners MRTs etc barcode scanners barcode printers smart devices) and touch points
- Coordination with towers team (SAP CAD/CAM Infrastructure Network and other 3rd Party vendor) for shop floor tasks and issues
- Knowledge on Manufacturing Shop Floor systems high level understanding of the line side IT devices and touch points. like Printers Scanners MRTs etc.
- IT endpoint knowledge applicable on production lines plus endpoint support
- Should be able to check application / system status and health
- Basic software applications knowledge
- Should be able to logon to shop floor applications check basic error status and involve right teams for resolution of issues
- Basic knowledge of computer hardware and windows server
- Analytical reasoning and basic troubleshooting skills
- Any working experience in an integrated Shop floor environment (MES SAP and legacy Mfg. systems preferred)
- Any experience in working in High Speed / High Volume / Complex manufacturing environment preferred
- Working experience in “ServiceNow” and knowledge on Incident Problem Change SLM and Knowledge Management processes
- Conduct Training for a small group of end users and super users if necessar
- Prior experience in Manufacturing (preferably in Aero) or similar industry
- Experience working in a dynamic & highly demanding environment
- Experience in handling cross functional cross tower teams
- Experience in working & delivering manufacturing systems preferably on legacy Integration and Plant shop Floor systems
Employment Type
Full Time
Key Skills
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