Receptionists job involves managing the front desk greeting visitors answering phone calls and performing administrative tasks to ensure smooth operations and a welcoming experience for guests and clients.
Heres a more detailed breakdown of a receptionists typical responsibilities:
Core Duties:
Greeting Visitors: Welcoming and directing visitors ensuring a positive first impression.
Answering Phone Calls: Promptly answering and transferring calls taking messages accurately and providing information.
Administrative Tasks:
Sorting and distributing mail.
Managing office supplies.
Scheduling appointments and meetings.
Maintaining office records and files.
Assisting with general office tasks.
Customer Service: Providing helpful and friendly assistance to visitors and clients.
Front Desk Management: Maintaining a clean and organized reception area.
Other Responsibilities:
Overseeing meeting room bookings.
Arranging catering for meetings and events.