Portuguese-Speaking Content Integrity Associate
Portuguese-Speaking Content Integrity Associate
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Job Description
Job Title: PortugueseSpeaking Content Integrity Associate
Location: Lisbon Portugal (Onsite Hybrid or Remote)
Job Type: Fulltime
Department: Content Integrity / Quality Assurance
About CBT Moving:
At CBT Moving we are dedicated to maintaining a digital environment that is safe reliable and trustworthy for all our users. As we grow were looking for a passionate PortugueseSpeaking Content Integrity Associate to join our team in Lisbon. This role offers flexibility allowing you to choose whether you want to work onsite hybrid or fully remote. If you are a detailoriented individual with a strong sense of responsibility and a passion for upholding content quality and community standards we want you to be a part of our dynamic team!
Position Overview:
As a PortugueseSpeaking Content Integrity Associate you will be at the forefront of ensuring that the content shared on our platform meets the highest standards of integrity quality and compliance. You will monitor usergenerated content review reports and ensure that all content aligns with our guidelines. This role is key to maintaining a safe and engaging experience for our Portuguesespeaking audience as you play a crucial part in detecting preventing and addressing content violations.
Key Responsibilities:
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Content Monitoring: Regularly review usergenerated content in Portuguese to ensure it aligns with platform guidelines safety protocols and quality standards.
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Guideline Enforcement: Enforce community guidelines by flagging removing or restricting content that violates policies while providing clear explanations to users when necessary.
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Accuracy & Attention to Detail: Analyze content meticulously ensuring all decisions are fair accurate and consistent with our integrity standards.
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Reporting: Document and report content violations patterns and trends ensuring all decisions are transparent and welldocumented for future reference.
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Collaboration: Work alongside crossfunctional teams including customer support product and legal departments to resolve complex content issues and ensure platform integrity.
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Content Trends & Insights: Identify emerging content trends or potential risks providing valuable feedback to improve content policies and user safety.
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User Communication: Engage with Portuguesespeaking users to provide feedback guidance and clarification on content moderation decisions.
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Quality Assurance: Contribute to continuous improvement efforts by providing feedback on moderation tools processes and guidelines to ensure highquality content management.
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Cultural Sensitivity: Use your understanding of the Portuguesespeaking communitys culture to make informed content moderation decisions that are both fair and contextually accurate.
Requirements:
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Fluency in Portuguese (written and spoken) is essential.
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Proficiency in English (written and spoken) to communicate effectively with international teams.
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Experience in content moderation community management or quality assurance roles particularly in digital or social media environments.
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Strong attention to detail with the ability to review large volumes of content quickly and accurately.
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A passion for digital safety online integrity and ensuring a positive user experience.
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Ability to handle sensitive issues with professionalism empathy and fairness.
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Strong problemsolving skills and the ability to make quick decisions based on established guidelines.
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Excellent communication skills with the ability to explain complex issues in a clear and respectful manner.
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Familiarity with content moderation tools or platforms (e.g. Zendesk Salesforce etc. is a plus.
NicetoHaves:
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Experience working remotely or in hybrid work setups.
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Knowledge of digital content trends and online community behaviors.
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Experience with data analysis tools or content management systems (CMS).
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Knowledge of online safety privacy or compliance regulations.
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Additional languages (e.g. Spanish French or English) are a plus
Employment Type
Full Time
