Management Development & Soft Skills Trainer

About the Job

• Responsible for delivering the required training related to inbound supervision and management knowledge
• Designing internal development plan for entry & middle management
• Responsible for designing the required courses to match the organization management challenges, and to enhance the internal management profile.
• Will be requested to create and adjust training development material, training tracking , analysis , creating the required quizzes and assessments before and after training.
• Delivering soft skills training sessions to enhance the operations KPIs & goals
• Trainer will be responsible for evaluating trainees & their overall progress .

Job Requirements

• Bachelor's Degree
• Native or superior proficiency in listening, speaking, reading and writing skills in the English language (American Accent)
• Inbound supervision training knowledge & experience.
• Perfect analytical , Reporting skills & MS office Knowledge
• Training development experience is a must
• Six Sigma yellow belt & TOT Certificates is a must
• COPC experience or certificate is a plus.