After Sales Manager Bucharest
After Sales Manager Bucharest
Posted on :
29-03-2025
Employer Active
1 Vacancy
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Job Description
Your responsibilities:
- Drive and develop partners service preparation and service performance assessment establish annual service target and ensure the goal achievement steering the partners continuous service level improvement.
- Coordinate with legal and commercial team to sign Aftersales agreement
- Regional regular visit organize meeting workshop and other activities with regional partners review the business plan. Be responsible for the aftersales projects development and assessment.
- Secure the quality of our service network by timely training tooling and other supportive materials
- Regional customer satisfaction management (NPS) assist partners to close customer complaint in time Goodwill authorization and management.
- Investigate and collect Market information and cooperate with HQ for business plan and strategy.
- Coordinate with Customer Service team to achieve customer satisfaction goals
- Coordinate the spare parts deliveries in close cooperation with the Supply Chain team and steering parts service level improvement.;
- Coordinate the aftermarket activities and service campaign implementation;
- Introduce BYD Aftersales Service IT system/ platform such as DMS LMS TIS to regional dealership and its authorized service network ensure those system/ platform to be deployed in each terminal service shop.
Your profile:
- HBO (bachelor or master) working and thinking level acquired by education or work experience
- Experienced as After Sales Manager within an OEM environment (mobility preferably automotive)
- Proven leadership skills; at least 5 years managerial experience is required
- Affinity with electric mobility
- Willing to travel on a frequent basis within the territory and abroad (including potential trips to China) indication 25 of your time
- Strong communication and negotiation skills
- Proficiency in both written and verbal communication in English and Romanian Chinese is a plus.
Our offer:
- Job in a fastdeveloping company that embodies sustainable and forwardthinking technology;
- Performance and experience based competitive remuneration
- Company car
Our Purpose is to build a zeroemission future that reconnects humanity with nature and a World of clean air. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team
Employment Type
Full Time
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