Functional Analyst
Functional Analyst
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Job Description
Were Hiring!
Functional Analyst
Toronto ON
Full time
Remote
WHO WE ARE
SOCAN is a notforprofit copyright collective dedicated to ensuring music creators and publishers receive what they have rightfully earned for the use of their work. SOCAN supports and represents more than 180000 songwriters composers and music publishers. Through licensing global royalty collection and advocacy we help creators to keep making the music that entertains moves and inspires us.
OUR COMMITMENT TO DIVERSITY EQUITY INCLUSION AND ANTIRACISM
SOCAN thrives with a variety of viewpoints identities and backgrounds and we are committed to antiracism. Everyone is welcome to apply for our wide range of roles regardless of gender identity gender expression ethnicity race age culture sexual orientation religious belief or physical ability. Learn more about SOCANs commitment to Inclusion & AntiRacism.
WHY WORK WITH US
- Make a difference by supporting and collaborating with a vibrant and creative community.
- Enjoy many options for workplace flexibility and worklife balance.
- Get involved in the rapidly changing creative space.
- Advocate for and empower the creative community.
- Together well help music creators earn more income and make a living.
WHAT WE OFFER
- 35hour workweek schedule(possible flexible work options i.e. 4day work week (position based)
- Twelve paid sick days annually (including five personal days)
- Virtual My Wellness program including access to SOCAN fitness facility
- Annual Performance Incentive bonus (dependent on a personal and company performance)
- Defined contribution Pension Plan
- Comprehensive health and dental benefitsprogram
- Inclusive and collaborative working environment
ABOUT THE ROLE
This position reports to the Director IT Application Solutions and Development and joins the Product Management Team comprising of Product Implementation Managers Solution Architects and Functional Analysts. Functional Analysts are primarily responsible to manage the translation of business requirements to technical implementations in collaboration with IT and project teams and supports the business areas in the implementation and operational use of IT business applications. The scope of support will extend to Finance Membership Licensing and Royalty Services and Operations areas. This role utilizes consulting business knowledge and functional expertise to effectively integrate technology into the business environment in order to achieve expected results.
WHAT YOULL DO / KEY RESPONSIBILITIES
Business Initiative Planning and Strategy:
- Understand business strategy and objectives to a degree where documentation can be created for necessary IT deliverables (e.g. Application roadmaps Functional specifications)
- In collaboration with the IT Application Leadership and Product Management team provide input and assist in producing and maintaining a strategy communication and initiative progress profile for the IT/Business relationship for the area e.g. keep current a document of what the business strategy is the IT initiatives (large and small projects enhancements incidents etc. aligned with the strategy how they are progressing and the business view on the progress. This document would be reviewed on a regular basis with relevant stakeholders including IT Management team Project Delivery.
Project and Operational Support:
- Acts as liaison with business to troubleshoot investigate and solve software problems as well as designing and configuring necessary product modifications to satisfy customer requirements
- Provide consulting services to business by exhibiting functional expertise with an assigned focus on business area and related processes and software application(s) utilized by the business area.
- Prepare deliverables to support the development and deployment of a technical solution such as functional specifications and configuration/customization guides.
- Identify define and model the application requirements for packaged applications and custom components.
- Participate in the design and configuration of applications supported by the IT application solutions team.
- Work with Application Developers to provide orientation and/or information on the functional aspects of the application solution explaining system and processing requirements especially during collaborations for technical solutions for a project or operational issue.
- Analyze business unit processes challenges and situations to recommend/create solutions.
- Assist with identifying testing scenarios requirements traceability and master data setup in preparation for testing.
- Conduct validation testing for application functionality and traceability to requirements.
- Provide functional guidance and support to QA testers for testing and defect management.
- Provide guidance and expertise for application implementation
- Provide support after implementation to address ongoing user inquiries.
- Ensure that procedures remain accurate and consistent after implementation. Propose enhancements as needed
- Provide knowledge of functional design best practices and apply to project management methodologies.
WHAT YOU WILL BRING / QUALIFICATIONS & EXPERIENCE
- Bachelors degree in Computer Science Software Engineering or related field
- At least 3 5 years of experience in a senior functional role.
- Strong background and working experience in Microsoft Azure DataBricks development technologies.
- Business knowledge with a focus on financial applications and processes.
- Understanding and working knowledge of master data management data integration security concepts and management of security vulnerabilities
- Knowledge of good documentation practices capable of adopting and learning new tools techniques and approaches.
- Configuration experience with an ERP application is an asset
- Experience leveraging Microsoft and productivity tools (e.g. Project Server JIRA)
- Development background preferred with SQL (MS SQL Oracle MySQL)
- Technical background preferred with MS .Net C# SSIS SSAS SSRS REST APIs message queues API gateways Angular JS Node JS and other Microsoft technologies including Sharepoint Project server PowerBI Azure Devops
- Ability to analyze problems and provide clear recommendations
- Strong organizational and time management skills
- Must be able to work independently as well with a team
- Strong background in working with teams (IT and business) with varied skillsets supporting multiple products and systems.
- Possess cultural awareness and sensitivity
- Excellent verbal and written communication and presentation skills able to communicate with technical and nontechnical audience
- Strong understanding of software development lifecycle including traditional and agile methodologies
- Strong understanding and background on Quality Assurance processes
- Reliable proactive and results oriented approach to managing teams
- Strong leadership coaching and mentoring skills
ACCESSIBILITY & ACCOMMODATION:
SOCAN is committed to providing an inclusive workplace environment that meets the accessibility needs of employees with disabilities. Should you require accommodations please contact us directly at and we will make the necessary accommodations. Applications submitted to this email address will not be accepted.
EQUAL EMPLOYMENT OPPORTUNITY
SOCAN is an Equal Opportunity Employer. Hiring and other employment decisions at SOCAN are made without regard to race colour religion sex ancestry national origin ethnic origin age disability citizenship veteran status sexual orientation record of offences marital status family status or any other characteristic protected by federal provincial or local law regulation or ordinance.
If you dont see yourself fully reflected in every job requirement listed on the posting above we still encourage you to reach out and apply. Research has shown underrepresented groups often only apply when they feel 100 qualified. We are committed to creating a more equitable inclusive and diverse company and we strongly encourage applicants of all genders ages ethnicities cultures abilities sexual orientations and life experiences to apply
HOW TO APPLY
If youre interested in joining us wed love to hear from you: http://www.socan/careers/
Thank you for your interest in our company; we will be in touch with those candidates we wish to interview.
To learn more about SOCAN go to www.socan. You can also follow us on LinkedIn Twitter Instagram and Facebook @SOCANmusic/@SOCANmusique).
Other details
- Pay TypeSalary
Required Experience:
IC
Employment Type
Full-Time
