Account Manager

We need an Account Manager to manage grow and retain our business relationships with. You will be assigned a territory and will manage retain and expand our account base. You will be reporting directly to the VP of Sales of Experian Partner Solutions.

Main Responsibilities

• Develop strong relationships with existing clients by researching and understanding their business needs responding to client concerns and problems and acting as the liaison between the client and internal departments.
• You are responsible for the management and servicing of existing customers including the development of accounts to improve profits.
• Responsible for main accounts management and development of strategic.
• Research client needs and determines how to bundle products to meet client requirements. Inform and educates clients on all projects. Utilize product experts as a resource.
• Generates new business within existing relationships by upselling and crossselling other product categories.
• You are also responsible for realizing the committed revenue targets.
• Retain accounts by negotiating contract renewals.
• Onboard new clients.
• Present additional Experian product offerings.
• Collect and present voice of customer feedback to product team for product improvement opportunities.
• Collaborate and team with peers including internal and external partners.
• Other projects or matters may assign to support revenue targets in futures.

Qualifications :

Knowledge Experience & Qualifications:

• Bachelors Degree or equivalent experience
• 5 year of sales account management
• Solid B2B Experience
• Experience solving complex customer problems with positive outcomes.
• suite level servicing and contract negotiation experience
• Demonstrated experience and comfort in managing senior level client relationships.
• Familiarity with Salesforce (or similar CRM)
• Experience with sales or account management methodology.
• Experience establishing communication and engagement with prospects
• Background in sales or account management success
• Proficient with standard CRMs
• Ability to travel when needed.

Additional Information :

This is a permanent homebased role in Costa Rica. No relocation available.

Culture at Experian

Our uniqueness is that we value yours.

Experians culture people and environments are main differentiators. We take our peoples agenda very seriously. We focus on what matters; diversity and inclusion work life balance flexible work development engagement collaboration wellness rewards & recognitions volunteering... the list goes on!

Our benefits include: Medical life and dental insurance Asociacion Solidarista International Share Save Plan Flex Work Work from home Paid time off Annual Performance Bonus Education Reimbursement Family Bonding Bereavement Leave Referral Program and more.

Experian Careers Creating a better tomorrow together

Find out what its like to work for Experian by clicking here

Our uniqueness is that we celebrate yours. Experians culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI work life balance development authenticity engagement collaboration wellness reward & recognition volunteering... the list goes on. Experians people first approach is awardwinning; Great Place To Work in 24 countries FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.

#LIHybrid

Remote Work :

Yes

Employment Type :

Fulltime