Digital Account Manager
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Job Description
We are thrilled to present a rewarding opportunity for a highly organized professional to join our team.We are in search of a dedicated individual poised to build and maintain strong digital client relationships driving customer satisfaction and business growth while ensuring optimal time management and communication.
Role Overview:
We are seeking an experienced and dynamic Digital Marketing Specialist to join our team. The ideal candidate will have a strong background in managing a variety of online marketing channels and a proven track record of working within digital marketing agencies. The role requires extensive experience in B2B marketing with the primary objective of transitioning into a Digital Account Manager position. This is a seniorlevel role requiring 3 to 5 years of relevant experience.
Key Responsibilities
- Client Relationship Management: Develop and maintain strong relationships with clients becoming their primary point of contact for all digital account needs. Ensure client satisfaction through continuous engagement and feedback loops.
- Project Management: Oversee the planning and completion of client projects adhering to timelines and maintaining quality standards. Effectively manage time and resources to deliver optimum results.
- Team Collaboration: Work collaboratively with crossfunctional teams to align on client needs and project objectives leveraging each team members strengths to ensure project success.
- Communication: Facilitate clear and effective communication with clients and internal teams. Ensure all stakeholders are informed and updated on project status and any arising issues.
- Technical Expertise: Demonstrate solid technical experience with digital tools and platforms. Provide clients with insightful and practical digital solutions to enhance their operations.
- Language Proficiency: Utilise excellent English language skills for crafting reports emails and presentations to ensure professional and clear communication.
Skills and Competencies
- Exceptional ability in Time Management for juggling multiple projects and deadlines.
- Strong focus on Customer Service to enhance client satisfaction and retention.
- Outstanding Teamwork skills to collaborate effectively within and across teams.
- Excellent Communication skills for clear articulation of ideas and feedback.
- Extensive Technical Experience with digital platforms and a proficient user of Microsoft Office.
- Superior English Proficiency for effective client and team communication.
Qualifications and Experience
- 35 years of experience in digital marketing with a focus on B2B strategies.
- Proven experience working within digital marketing agencies.
- Expertise in managing and optimizing digital marketing campaigns across multiple channels.
- Strong understanding of SEO PPC social media marketing content marketing and email marketing.
- Excellent communication and interpersonal skills with the ability to build and maintain client relationships.
- Analytical mindset with the ability to interpret data and provide actionable insights.
- Proficiency in using digital marketing tools and platforms such as Google Analytics SEMrush HubSpot and others.
- Ability to work independently as well as part of a team managing multiple projects and deadlines effectively.
- Previous experience in a Digital Account Manager role or similar clientfacing position.
Certification in Google Ads Google Analytics or other relevant digital marketing certifications.
Be a Part of Our Success!
If youre passionate about enhancing digital client experiences and thrive in a collaborative and dynamic setting we look forward to your application. Join Company Name and contribute to our innovative journey toward excellence in digital account management.
Employment Type
Full Time
