Business Analyst III
Business Analyst III
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Salary Not Disclosed
1 Vacancy
Job Description
Its an exciting time to join our team. We are a Global Airline and are seeking a Technical Business Analyst capable of successfully organizing multiple scopes from concept to completion in our Digital Servicing (AIArtificial Intelligence) space. We have a roadmap to deliver a variety of new technology projects to further our ability to provide self service for our customers.
- We need an exceptional experienced leader who can interact with senior stakeholders but also manage the all the details needed to deliver the project ontime and onbudget.
- Role is hybrid and resource needs to be based in the Chicago area. Expectation is resource is in the office three days a week downtown Chicago.
- Strong vendor management team leadership relationship management and time management skills are necessary to excel in this position.
- This is a very busy environment so important that resource brings a lot of energy to the role.
- Drive identification of requirements across business units and identify substandard systems processes through evaluation of realtime data.
- Serve as thought leader for technical business processes developing forwardthinking systems prototypes that promote increased efficiency and productivity on multiple levels
Primary Responsibilities:
- Create and implement precise management plans for every project with attention to transparent communication at all levels
- Perform evaluate and communicate thorough quality assurance at every stage of systems development
- Determine and develop user requirements for systems in production to ensure maximum usability
- Partner with other stakeholder teams across business units (i.e. sales finance security compliance) to develop necessary analysis and documentation in a collaborative way communicating effectively and efficiently with production managerial and executive teams
- Evaluate analyze and communicate systems requirements on a continuing basis and maintain systems processes including the delivery of monthly status reports to all appropriate parties
- Author and update internal and external documentation and formally initiate and deliver requirements and documentation
- Conduct daily systems analytics to maximize effectiveness and troubleshoot problems
- Develop meaningful and lasting relationships with partners for optimized systems integration and respond to questions and concerns from managers and executives with supporting research and recommendations
Qualifications:
- Technical Degree or related work experience
- Proven experience in an analytics and systems development capacity
- High proficiency with SQL language and database management
- Proven analytical abilities
- Practical experience generating process documentation and reports
- Excellent communicator with the ability to translate data into actionable insights
- Experience working with Business Objects.
- Knowledge of ITIL Foundations.
Employment Type
Full Time
